卢瑟特格兰杰乡村别墅酒店&餐厅-住客评论

Guest（Couple） 2026-02-01
Great staff, great food, beautiful property, very comfortable !
Guest（其他） 2026-02-01
Well, I wanted to stay in Solihull as that’s where colleagues were so I wasn’t too happy until ……. I left colleagues and arrived at this charming hotel, what a find. Reception excellent, at staff excellent, room no faults, hotel was nicely furnished and decorated , thank you to everyone working here, top job. Big thanks oh and I didn’t eat in the restaurant because my work were too mean to cover the cost ??
Guest（Other） 2025-12-01
We love this place, and often go for Sunday lunch. We have never had a bad experience and the food is always excellent. We are going Boxing Day this Christmas and are really looking forward to it. The staff are great and always make us feel welcome, we couldn't recommend this place enough.
Guest（其他） 2025-12-01
Having dined here on many occasions and having our wedding here 4 years ago we decided to book for Christmas Day lunch. Unfortunately, this was not up to the mark. Greeted on arrival and offered a glass of cheap prosecco or warm orange juice. The dining room was about a third full and lacked atmosphere. Food was very disappointing, tasteless and rock hard vegetables. Christmas pudding arrived as a slice with lukewarm custard and a coulis of a cold pink liquid. It was rock hard and again tasteless. Tea was served in cups that you would find on a market and the stainless steel teapot leaked. Complete waste of money. So many other places to go........ Only positive were some of the staff were pleasant.
Guest（Other） 2025-11-01
Room was clean, fresh smelling, cosy and comfy. We had a good night's sleep. Parking was great, close to the room. Can't fault any staff member as all were friendly and polite. Food was great
Guest（Other） 2025-10-01
Only one small gripe....check out time, 10 am. I think this is too early, most hotels are 11am or even 12 noon. In addition I couldn't seem to find this information on hotels website.
Guest（商务旅客） 2025-10-01
Great location for a conference at the NEC. The grounds were lovely. Just with traffic noise from the motorways nearby.
Guest（Other） 2025-09-01
A Very Fine Hotel This is a fine hotel, with very comfortable rooms and excellent staff who are all committed to ensure that you enjoy your stay. The food is excellent and very reasonable in terms of cost, given the quality. We enjoyed a couple of really pleasant evening meals, well presented and tasty. There was ample choice and a good variety of wines too. Breakfasts were outstanding and really set you up for the day. Again there was a fine selection to tempt all palates and service was prompt and friendly. The surroundings and general comfort within the hotel ensured the opportunity to relax and feel that you were having a real break. There was little or no noise (only the odd banging door from guests), but it was generally very peaceful and relaxing. There was plenty of parking, so no hassles there either! Our room was large with a nice view over the gardens. Tea, coffee and water were provided and there is a fridge for cold drinks too. The beds were comfortable and we had loads of room. Rooms were serviced every day. The location of the hotel ensures easy access to local sites of interest plus local towns. You aren't very far from finding something to interest you. The weather could have been kinder but even this hotel, excellent though it is, couldn't do much about that! I simply cannot fault the service or the staff in any way. If you are searching for a good quality place in which to relax and enjoy a little peace and relaxation, this is definitely the place for you!
Guest（Couple） 2025-09-01
We went for a meal for our Anniversary in the Kingswood Restaurant. All the staff were amazing, especially Emma. They were attentive, but we felt relaxed & unrushed. The food was of a really good quality, especially the duck which was really delicious. The decor is lovely too & we had a lovely view of the lovely gardens. Will definitely be coming back.
酒店回复：
Dear Sharon, Thank you so much for taking the time to leave such a lovely review of your anniversary lunch. We're so happy to hear that you had a wonderful time and that the team, especially Emma, made your celebration special. We look forward to welcoming you back again soon! Kind Regards, Laszlo
Guest（Business traveler） 2025-09-01
Great corporate event .. first class food, service, and venue .. highly recommended! Special thanks to the team that made it a special night ..
酒店回复：
Dear Ann, Thank you for your feedback! We are absolutely delighted to hear that you had an amazing experience and that your corporate event was great! We appreciate the highly recommended endorsement and hope to host your next event soon! Kind Regards, Laszlo

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（其他） 2026-02-01

Guest（Other） 2025-12-01

Guest（其他） 2025-12-01

Guest（Other） 2025-11-01

Guest（Other） 2025-10-01

Guest（商务旅客） 2025-10-01

Guest（Other） 2025-09-01

Guest（Couple） 2025-09-01

Guest（Business traveler） 2025-09-01

客户评价由实住客人提供的真实点评