客户评价 由实住客人提供的真实点评

酒店回复：

Dear Guest, Thank you for choosing Hyatt House Shenzhen Airport for your day stopover and for sharing your positive feedback. We’re delighted to hear that you found our hotel spacious, comfortable, and clean, and that our staff made a friendly impression. We understand that the area around the airport may feel limited in options, and we appreciate your understanding. We strive to provide a welcoming and convenient environment for all our guests, especially those with short stays like yours. We hope to welcome you back on your next visit to Shenzhen and provide another excellent experience. Warm regards, Hyatt House Shenzhen Airport Team

酒店回复：

Dear Guest,Thank you for sharing your detailed feedback about your stay. We’re delighted to hear that you found the room spacious and appreciated the kitchen facilities, especially for your family’s needs. It’s also wonderful to know that our location near the Sahara Centre was convenient for you.We appreciate your kind words about the pool, gym, and the generally good cleanliness of our hotel. At the same time, we’re sorry to hear about the minor maintenance issues in the bathroom and understand how that could impact your experience. Please rest assured that we take such matters seriously and will work on addressing these areas to improve our facilities.It’s great to know that our staff made a positive impression by being polite and helpful during your stay. Your comments about value for money are encouraging, and we hope to continue providing a comfortable and enjoyable experience for families like yours.Thank you again for choosing us, and we look forward to welcoming you back in the future.Warm regards, Hyatt House Shenzhen Airport Team

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店并分享您的入住体验！很高兴听到您觉得房间乾净，早餐丰富，服务员热情。我们也注意到您提到飞机起飞的声音对您有些影响，未来我们会继续努力改善隔音效果，提升您的入住舒适度。期待您的再次光临，祝您旅途愉快！

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店并分享宝贵的入住体验。很高兴您觉得酒店交通便利、性价比高，健身房设施满足需求，且房间衞生乾净整洁。对于房间面对候机楼带来的噪音影响，我们深表歉意。我们会将您的反馈转达相关部门，努力为客人提供更加安静舒适的环境。感谢您对我们服务的认可，期待您的再次光临！

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店并分享您的宝贵意见！很高兴听到您喜欢我们宽敞的房间和完善的煮食设备，方便您加热食物。我们距离机场仅五分钟步行，并且地铁直达，为您搭乘早班机提供了极大便利。感谢您对前台服务和早餐的肯定，我们会继续努力保持优质的清洁和服务水准。关于价钱方面的反馈，我们会持续检视，力求提供更具价值的体验。期待未来再次为您服务，祝旅途愉快！

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店并分享如此详细的入住体验！很高兴听到您喜欢我们的免费升级房型、宽敞明亮的环境以及充足的热水。能够欣赏到跨海大桥的美景和享用五星级标准的早餐，您的满意是我们最大的动力。关于冬季暖风的问题，我们会考虑您的建议，努力为客人提供更加舒适的设施，比如浴袍和电暖气。感谢您对酒店位置和快速安检的肯定，期待您下次再来体验更加完善的服务！祝您旅途愉快！

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店，并分享您的入住体验。很高兴听到您对酒店的衞生环境和服务感到满意，我们始终致力于为客人提供乾净整洁的环境和贴心周到的服务。特别感谢您提到我们提前告知线路和深圳温度的细节，您的肯定是我们最大的动力。期待您下次再次光临，祝您旅途愉快！

酒店回复：

非常感谢您选择深圳机场凯悦嘉寓酒店并分享您的入住体验！很高兴听到您对宽敞的房间、安静的环境以及前台和早餐服务感到满意。我们致力于为客人提供便利舒适的住宿，尤其是方便快捷的机场通道，能够让您的行程更加顺畅。期待您的再次光临，祝您旅途愉快！

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店，并特别提到李升的贴心服务。很高兴您对房间升级和酒店的安静环境感到满意。期待您下次赶早班机时再次光临，我们将一如既往为您提供舒适便捷的体验！祝旅途愉快！

酒店回复：

感谢您选择深圳机场凯悦嘉寓酒店并分享您的体验。很高兴听到您对酒店位置和早餐环境的满意。我们也非常关心您的身体状况，能为您延迟退房提供帮助是我们的荣幸。祝您早日康复，期待您的再次光临！