Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered upon arrival, especially after such a long drive. We understand how frustrating it must have been to have limited water access after paying for early check-in and wanting to freshen up. We’re also sorry to hear that the bed comfort and light coming through the curtains affected your sleep. Your feedback has been shared with our maintenance and management teams so these concerns can be addressed. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable stay in the future.
Thank you for your feedback! We’re glad you had a smooth check-in, enjoyed the clean property, and loved the breakfast. We also appreciate the suggestion and will share it with our team. We hope to see you again soon!
?Gracias por tu comentario! ?? Nos alegra saber que todo estuvo bien.
?Gracias por tu comentario! ?? Nos alegra saber que todo estuvo bien.
Thank you for your kind feedback. We’re delighted to hear that you found your room comfortable and clean and that you enjoyed your stay. We look forward to welcoming you back in the future!