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Hi Sophia, Disappointing to receive this review score as we have processed a refund on 1.9.23. Quite surprised to hear that you haven't received your refund from Wotif/Expedia. Wotif/Expedia it is in your court now to ensure the guest receives their refund.
Thank you for your feedback, great to hear you enjoyed your stay.
Thank you, great to hear you enjoyed your stay.