Guest（Couple）
2025-10-01
This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged
