格鲁吉亚度假酒店-住客评论

Guest（其他） 2025-11-01
The room was spotless, bed & pillows were comfortable. We arrived at night and were surprised at that great view in the morning! My teenagers appreciated the list of channels and the good wi-fi connection. We all recommend ++
酒店回复：
Thank you so much for the perfect 10/10 review! We’re thrilled you and your family enjoyed your stay—from the spotless room and comfy beds to that beautiful morning lake view. It’s great to hear your teens appreciated the strong Wi-Fi and entertainment options too! We truly appreciate the wonderful recommendation and hope to welcome you all back soon for another relaxing and scenic stay at The Georgian.
Guest（其他） 2025-10-01
BAD SERVICE The hotel has very nice rooms and the staff is excellent. The breakfast at The Galley was terrible. The service was terrible and so was the food. The waitress and staff were were slow and the waitress was confused when I told her my order. Also, I tried to order the quiche over hash browns and the waitress yelled back to the cook about it and he said it was still in the oven....umm the place opens at 7 a.m., that's when the quiche should be ready, I was there at 7:45. They could have cared less about that and anything else . I was not impressed at all and I never post reviews about places I eat at but this was really bad
酒店回复：
Thank you for your feedback. We’re glad you enjoyed your room and found our team excellent, though we’re truly sorry to hear you were disappointed with your breakfast experience. For clarification, our breakfast service begins at 8:00 a.m., as mentioned at check-in and in our daily guest communications. We appreciate your comments about food quality and service and have shared them with our restaurant team to ensure a smoother morning experience for all guests. We hope you’ll consider giving The Galley another try on a future visit — many guests love starting their day with breakfast by the lake!
Guest（情侣） 2025-10-01
Staff for general ok, but the people from the restaurant were terrible. All of them! The room was ok, nothing special, not too clean tho. I found a lot of hair stuck in to the drain and when I asked for some cleaning, that was not clean again. The view from the room was stunning tho.
酒店回复：
Thank you for sharing your feedback. We’re glad you enjoyed the stunning lake views and found most of our team pleasant. We do want to clarify that stayover service was initially declined during your stay, and when you requested service later in the afternoon, our housekeeping team did come by to refresh the room. We’re sorry if it didn’t meet your expectations, as our team always aims to ensure guest comfort. We also appreciate your comments about the restaurant and will review them with our food and beverage team. Thank you again for your feedback—it helps us continue improving each season.
Guest（情侣） 2025-10-01
Very happy with our stay. One evening we had a poor experience at the Galley likely due to understaffing but we were virtually ignored for 45 minutes after receiving our food
酒店回复：
Thank you for taking the time to share your feedback! We’re so glad you were happy with your stay overall, and we truly appreciate your kind words about our team and property. We’re sorry to hear your experience at The Galley wasn’t up to our usual standards—your comments about the delay in service have been shared with our restaurant management so they can address it directly. We hope the rest of your visit was relaxing and enjoyable, and we’d love the opportunity to welcome you back for an even better experience next time.
Guest（情侣） 2025-10-01
Everyone was very nice. Especially the person that took care of us at the restaurant she was very attentive. The mattress werent good
酒店回复：
Thank you for the perfect 10/10 and for your kind words about our team—we’re so glad you felt well taken care of, especially in the restaurant. It’s wonderful to hear you enjoyed your stay overall. We’re sorry to hear the mattress wasn’t as comfortable as you’d hoped; our beds are commercial-grade pillow tops that most guests love, but we understand everyone has their own comfort preference. We truly appreciate the feedback and hope to welcome you back for another great visit soon!
Guest（其他） 2025-10-01
The view of the lake was excellent. Long walk from the car to the far side for the King size room, but room was great and view was amazing!
酒店回复：
Thank you for the great review! We’re so glad you loved your King room and those incredible lake views—they truly make the walk worthwhile! We appreciate your feedback and are happy to hear your room was comfortable and enjoyable. We hope to welcome you back soon for another relaxing stay by the lake (and we’ll make sure the view is just as amazing next time!).
Guest（情侣） 2025-10-01
We had a great time in Lake George. The hotel was clean and comfortable. The restaurant wasn't great for dinner but we got coffee to go in the morning and enjoyed it by the lake which was wonderful. It's an easy walk from the hotel to shops and restaurants.
酒店回复：
Thank you for the perfect 10/10 and for sharing such thoughtful feedback! We’re thrilled you enjoyed your time in Lake George and found your room clean, comfortable, and conveniently located near all the Village has to offer. It’s wonderful to hear you took your morning coffee down to the lake—one of the most peaceful ways to start the day. We appreciate your honest note about dinner and will share your feedback with our restaurant team as we continue to enhance our dining experience. We look forward to welcoming you back for another great stay by the lake!
Guest（其他） 2025-10-01
Clean, by the lake, young staff cordial. No breakfast included but walking distance to the Village of Lake George.
酒店回复：
Thank you for the perfect 10/10! We’re so glad you enjoyed our clean, lakeside location and friendly team—it’s great to hear they helped make your stay enjoyable. While breakfast isn’t included with all room types, we do serve a full à la carte breakfast in our restaurant each morning, and we’re thrilled you took advantage of the easy walk to the Village as well. We hope to welcome you back soon for another relaxing stay by the lake!
Guest（其他） 2025-10-01
we enjoyed the happy hour with a glass of wine and a beer with nachos. Food was great. I would have enjoyed the wine more if it was in a glass, vs a plastic cup. Service was great and the staff was friendly.
酒店回复：
Thank you for the perfect 10/10 and for sharing such thoughtful feedback! We’re so glad you enjoyed happy hour—nachos, wine, and lake views are a pretty great combo. We appreciate your note about the glassware; for safety reasons around the pool and patio areas, we do serve drinks in plastic cups, but we understand how a glass can make it feel a bit more special. It’s wonderful to hear you loved the food and service, and we hope to welcome you back soon for another relaxing lakeside evening!
Guest（情侣） 2025-10-01
房间设施齐全舒适，适合出行旅游观光。

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-11-01

Guest（其他） 2025-10-01

Guest（情侣） 2025-10-01

Guest（情侣） 2025-10-01

Guest（情侣） 2025-10-01

Guest（其他） 2025-10-01

Guest（情侣） 2025-10-01

Guest（其他） 2025-10-01

Guest（其他） 2025-10-01

Guest（情侣） 2025-10-01

客户评价由实住客人提供的真实点评