客户评价 由实住客人提供的真实点评

酒店回复：

Dear Ms Mornard,Thank you very much for your fantastic review. Welcoming our guests in the best possible way has always been our priority, and we are delighted to see that you appreciated it. Professionalism and hospitality are our top priorities, as is the desire to make each guest's experience unique and unforgettable. We are delighted that you appreciated our rooms, cleanliness, and central location: the Urban Hotel Design is located in the central district of “Città Vecchia,” the most chic area of Trieste. We are also pleased to read that our breakfast, organized by our manager Tommy and his staff, fully met your expectations. We also thank you for your suggestions, which will help us improve and make our guests' stay even more enjoyable.We hope to welcome you back as our guest during your next stay in the city. Kind regards,The staff

酒店回复：

Sehr geehrter Herr Benedikt,wir bedanken uns herzlich für Ihre fantastische Bewertung. Wir sind t?glich bemüht, die Erwartungen unserer G?ste zu erfüllen, aber mit einem solchen Feedback sind wir natürlich noch mehr motiviert, uns weiter zu verbessern. Wir freuen uns auch, dass Ihnen alle Aspekte unseres Hotels gefallen haben.Wir hoffen, Sie bei Ihrem n?chsten Aufenthalt in der Stadt wieder als Gast begrü?en zu dürfen.Mit freundlichen Grü?enDas Team

酒店回复：

Gentile Michela,la ringraziamo di cuore per aver condiviso la sua esperienza. Siamo felici che abbia apprezzato la posizione centrale del nostro hotel e la comodità del parcheggio convenzionato il quale permette ai nostri ospiti di usufruire uno sconto del 15%.Un grazie particolare per le sue parole sul nostro personale: sapere che vi siete sentiti accolti e a vostro agio è per noi la soddisfazione più grande.Siamo altrettanto lieti che la colazione, varia e ricca di proposte dolci e salate organizzata dal nostro breakfast manager Tommy, sia stata di vostro gradimento.Speriamo davvero di poterla accogliere nuovamente presto a Trieste.Un cordiale saluto,Lo Staff

酒店回复：

Dear Mirjana,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay, particularly our clean rooms, excellent location, friendly staff and delicious breakfast.We appreciate your understanding regarding the lively atmosphere during the Barcolana period: it is indeed a very busy time in the city.It was a pleasure to have you with us and we hope to welcome you back soon for another excellent stay. Kind regards, The Staff

酒店回复：

Dear Linda,Thank you very much for your kind feedback. We are delighted to hear that you appreciated our convenient location and nearby amenities.It is wonderful to know that our team made a good impression on you with their friendliness and helpfulness, and that you found your room clean and comfortable.We greatly appreciate your comments and hope to have the pleasure of welcoming you back soon.kind regards, The Staff

酒店回复：

Dear Guest,Thank you very much for your fantastic review.It has always been our priority to welcome our guests in the best possible way, and we are delighted to see that you appreciated this. Professionalism and hospitality are our top priorities, as is our desire to make every guest's experience unique and unforgettable. We are truly delighted to have met your expectations. As you pointed out, our central location allows our guests to make their stay comfortable and convenient. The possibility of parking just a few steps from our facility is facilitated by our collaboration and proximity to Park San Giusto, a multi-story parking garage. We are also pleased to read that our breakfast, organized by our breakfast manager Tommy and his staff, fully met your expectations.We hope to welcome you back as our guest on your next stay in the city.Kind regards,The Staff

酒店回复：

Dear Guest,Thank you very much for sharing your positive experience! We are delighted that our staff helped to make your stay so enjoyable. Your appreciation motivates us to continue offering the best possible service, always striving to ensure maximum comfort for our guests.We are also pleased that you appreciated our car valet service.Your recommendation is a great compliment to us. We hope to welcome you back in the future!Kind regards,The staff

酒店回复：

Dear Sebasian,Thank you for sharing your kind feedback. We're very pleased to hear that you enjoyed our location and found the surrounding area easy to explore on foot.It's great to know that our close proximity to the cruise terminal made your travel experience even more pleasant. We truly hope to welcome you back in the future, whether it's for another cruise departure or simply to enjoy more of what the area has to offer.Kind regards,The Staff