基加利庄园酒店-住客评论

Guest（Couple） 2026-01-01
The staff makes the experience here. They are very nice and eager to make your experience better. We had a great stay and the restaurants on the property had delicious food and drinks.
Guest（Other） 2025-11-01
Decent hotel for the price. A couple of drawbacks in the bathroom (low water pressure and the door lies directly across from the entrance). Also no TV. Food decent, location lovely in an upscale part of town. Gym could use some improvement. Service level decent.
Guest（Traveling with friends） 2025-10-01
We travelled to Kigali to watch the UCI Cycling World Road Racing Championships. The hotel was perfectly situated. Of particular note was the excellent staff team who all worked to make our experience very enjoyable and comfortable. I can't remember everyone's name but I will mention Damour and Carine who were attentive, friendly, fun and always ready to help. They were really excellent. The reception and room service staff were excellent too and our rooms were cleaned daily to a very high standard. There was of course David, the Executive Chef who not only made sure we ate very well ( the Indian food was superb), bit askari was an excellent guide to getting around Kigali and beyond and advised us how best to use the nearby top standard golf club. Nadeem, the manager was very friendly and welcoming and seemed to run the staff team well. The owner, Said, couldn't do enough to hero me! Our rooms were spacious and had comfortable beds with a mini-fridge available. The air conditioning was perfect. There was entertainment on the patio some nights and it was lovely to see the staff having fun too. There was a pool and very well equipped gym, but we didn't have time to enjoy these. My only grumble is that the bathrooms, whilst perfectly clean, we're a little tired and some of the fittings ( e.g. Glass shelves) were in urgent need of repair. However, this wasn't enough of a problem to spoil what was an overall marvellous experience. I hope to return and would recommend the Manor Hotel as a top choice for a relaxing stay in Kigali.
Guest（Other） 2025-10-01
Great welcoming atmosphere - staff were brilliant and attentive. No issues with check in and high standards of hygiene. Room was functional with a balcony and great views of the city, golf course and mountains. I would recommend the manor hotel to anyone wish to visit Kigali
Guest（其他） 2025-08-01
Très belle moment très accueillant et très bonne ambiance une très bonne service merci infiniment pour la bonne accueil
Guest（商务旅客） 2025-07-01
设施便利，中式餐饮，好评。
Guest（Other） 2025-05-01
The property is in a quiet location not far from town. Down side is dated furniture and outlook. Requires uplift and cleaning, Perhaps was a 4 start years back wouldn't rate it as such now may be 2. Adequate and friendly staff, though sometimes language barrier.
Guest（Business traveler） 2024-12-01
Good 1. They have a nice 43inch smart TV 2. Their rooms are spacious Bad 1. Poor internet connectivity in the conferencing room and sleeping rooms 2. Rooms are not thoroughly cleaned, lot of dust under the bed 3. No AC in the rooms and it gets hot
酒店回复：
Hello Khulisor, Thank you for sharing your feedback regarding your recent stay at the Manor Hotel. We are delighted to hear that you enjoyed the spacious rooms and the 43-inch smart TV. We sincerely apologize for the issues you experienced with the internet connectivity and Please be assured that we are taking immediate steps to address them We truly value your feedback, and we hope to welcome you back to the Manor Hotel in the future, where we aim to provide you with a more comfortable and seamless experience. Best regards,
Guest（Other） 2024-10-01
The services were slow at the start great thanks to desire. He did did smoothen most of the stays while at the hotel. The recommendations to David and Simon was superb. Great chefs and very recomendable. The food and service were okay though more communication when it comes to certain maintenance that might delay would be better. I will definitely be back some day. The Italian menu isamazing
Guest（与好友旅游） 2024-09-01
Nice people working there. We asked for a extra mattees because the bed were hard, it never showed up.

基加利庄园酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（Other） 2025-11-01

Guest（Traveling with friends） 2025-10-01

Guest（Other） 2025-10-01

Guest（其他） 2025-08-01

Guest（商务旅客） 2025-07-01

Guest（Other） 2025-05-01

Guest（Business traveler） 2024-12-01

Guest（Other） 2024-10-01

Guest（与好友旅游） 2024-09-01

客户评价由实住客人提供的真实点评