Staff are good cleaner is good too But the only thing that they didn't do it is the screen wire of the other bedroom need to fix please replace the screen wire.Because its for the safety of kid's from mosquitoes and also small insects.The family room that we was staying in is 21 and 22 the screen wire of the 22 need to fix so please need to be done that for other people as well.On the first day for our check in one of their staff was breaking the door key,we arrived thier on the 17 in a morning on Wednesday 2025 they said someone is goona go and do it,we spend 6 days in their no one was doing it we used one side of the other family room.PLEASE MY ADVICE IS NEED TO CHECK EVERYTHING BEFORE WE CHECK IN WE ARE HAPPY IF YOU GUYS TELL EVERYTHING IS NOT GOOD INSIDE THE ROOM AND ALSO PLEASE WE PAY MOTELS IS A LOT OF MONEY SO WHATEVER PEOPLE ASK TO DO IT BETTER DO IT FOR SAFETY OF PEOPLE AND KID'S AS WELL.OR REFUND SOME PART OF MY MONEY OK THANK YOU

The staff are truly amazing and friendly, and I greatly appreciate their warm hospitality. The only concern I have is with the beds in the room. Currently, there are two double-sized beds, which are suitable for two adults. However, for three adults, it would be more comfortable to have one double bed and one king-size bed. This arrangement would provide enough space for everyone to rest comfortably. Aside from that, everything else was excellent—including the delicious and healthy breakfast. Overall, my stay was wonderful, and I am very satisfied. This is my fifth time staying at this hotel, and despite this minor issue, everything else was perfect. Thank you very much, and I plan to stay here again when I visit Samoa in the future.

The rooms are spacious and the hotel must be commended as some of there have been upgraded.i have always stayed at Insel for these reasons of safety and the service is good. The service is very good as well.

The staff were very helpful and friendly. The location is close to two supermarkets and there is a nice restaurant across the street.

Great location and facilities for families (pool, laundry, tennis court and meal options).

Family vacation/ youth conference/ church conferen It was a very friendly environment and helpful reception that help you with everything that you need help with. Thank you Patricia.

Good place to stay, very peaceful. The rooms are clean and comfortable to stay. Staff are so helpful..

Not disable friendly No pool or room towels available on Sunday

Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated. It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own?? Positive note, reservation was smooth.

超级差，不直得这价格。没有免费网络，很旧的酒店，早餐选择性特少。一个字：差 ！