里士满艾菲索斯度假村-全包式-住客评论

Guest（Couple） 2025-10-01
In September, we spent 10 days at Richmond Ephesus Resort. This was our third time staying at this resort, and I can compare it to our previous stays. As always, the staff at the reception were very welcoming. We arrived around midnight, and there were midnight snacks available in the restaurant. There's also an option to order food to your room; the menu is available at the reception. This time, we had a room in one of the bungalows, which had its pros and cons. The pros include a bigger room compared to the rooms in the main hotel building, and there were only four rooms on the floor. The bungalows are also close to the beach and the silent pool. However, the cons include the room needing some refurbishment, especially the bathroom, and the main air conditioning engine being located on the roof above our room, which was really loud. As in our previous stays, we loved all the food served in the main restaurant. Everything was fresh, and the menu changed daily, although some dishes were repetitive. At breakfast, there were two cooking stations on the terrace where you could order pancakes, crepes, waffles, omelets, or scrambled eggs. There was also a lovely old lady making fresh g?zleme, and she later made g?zleme at the hotel beach bar in the afternoon. The lunch in the main restaurant had a good variety of hot and cold dishes, as well as desserts. In the evenings, at the restaurant terrace, there were three or four live cooking stations where the chefs prepared k?fte, pasta (mainly for kids), lavash, grilled chicken/turkey/fish, and roasted/grilled vegetables. So, there was always something to choose from, and someone would have to be very fussy to complain about the food. The food at the beach bar was repetitive – good, but with mostly the same choices every day, such as grilled chicken/turkey with vegetables, some pizza, and lavash, fruits, and sandwiches. There was also an option to order freshly made waffles. Between 5-6 pm, there was a good selection of cakes. The alcohol – I only drank red and white wine, which were quite good. The beer wasn't the best, and neither were the cocktails at the beach bar. On the other hand, the Turkish coffee was made to order by a lovely girl at the beach bar, and of course, the Turkish tea was a total win. As in our previous stays, we mostly stayed at the beach (huge and with beautiful sand) and the silent pool. There was no problem finding free sunbeds in the morning or afternoon. Unfortunately, this year, I noticed that some people were putting towels on sun loungers really early in the morning and not showing up for half a day, which was quite annoying. This wasn't a daily practice, but it was noticeable. In our previous stays, this never happened. The hotel grounds were clean, spacious, and had lots of places to sit down and relax. The beach bar was quite busy in the evenings, but there were always free tables and chairs. The staff were helpful and friendly, always happy to talk. Overall, it was
酒店回复：
Dear Tutajka, Thank you very much for your detailed and kind review. We are delighted that you chose to stay with us for the third time. Your feedback is truly appreciated, and we would be happy to welcome you again. Best regards, Richmond Ephesus Resort Guest Relations
Guest（Couple） 2025-10-01
We stayed at this hotel for seven days and overall it was a pleasant and relaxing holiday. the rooms are comfortable enough and cleaned regularly every day There was plenty of food and a good variety — everyone can find something tasty. The desserts were great, especially the cheesecakes and fresh fruit. The staff were nice, helpful, and worked efficiently, though not very talkative, lot of young and nice people. Communication in English was basic, but enough to manage. The outdoor pools were quite cold ( between 7-14 october)and the weather wasn’t perfect — around 22°C during the day and two rainy days. Luckily, the indoor pool was warm and perfect for relaxing or swimming. The gym was open, clean, and well equipped — a big plus. The hotel itself was clean but clearly a bit worn out. There are three bars offering drinks, cocktails, and snacks between lunch and dinner. The beach nearby is sandy and sparkly, with plenty of sunbeds and shade. The garden around the hotel is beautiful and green, creating a peaceful atmosphere. It’s a good place for a quiet family holiday if you don’t expect luxury. The only downside is the location — quite far from any town or village. You can reach Ku?adas? only by dolmu? (minibus), about 15 minutes away, costing around €2 one way. Overall rating: 7.5/10 Good value for money and great for families looking for a calm, relaxing stay.
酒店回复：
Dear Guest, Thank you very much for your kind review and detailed feedback. We would be delighted to welcome you again. Best regards, Richmond Ephesus Resort Guest Relations
Guest（Family） 2025-09-01
Having just returned from this wonderful hotel I would like to share the positives and a few negatives. Firstly there were not many English tourists at the hotel however there is a community of English, Dutch, German and French that have been using the hotel for years and made us very welcome within their group. The Hotel is clean and the Cleaner who looked after our rooms 315 and 318 decorated the rooms daily with various flowers and animals made out of towels. She was very friendly and a credit to the hotel. The grounds and gardens are kept to a high standard and a big shout out to the various bar staff and dining staff that kept us fed and watered. There are however a few negatives in that several of the hotel staff do not speak or understand English including reception. There are signs all around the main pool saying that anyone under six years old must wear appropriate swimming wear ie nappies or rubber trunks. Sadly this is not enforced and 1 Turkish family ( including Grandparents) thought it acceptable to take there 2 boys in the main pool and thought it was ok for the youngest to have a Poo in the pool causing it to be shut for 18 hours ( there are 2 children’s pools so why allow them in the main pool?) The same family allowed the same boy to wander around the hotel unsupervised which resulted in him going missing on several occasions and getting his arm trapped in the hotels entrance swivel door. The upstairs Rich Bar has carpet tiles which are loose and lifting and are a trip hazard. In addition the furniture is poorly maintained and I had to check and tighten the legs on the chairs prior to sitting on them and the bar has no air conditioning which made it uncomfortable to sit in at night. There is a Mosquito and Wasp issue but this is no fault of the hotel who offer free Mosquito spray at the Beach Bar however I would say that the hot food at the Snack Bar should be covered and not left open to the flies and wasps. The entertainment team work very hard and encouraged interaction and they kept my Son busy with the various activities however at times they forget about other nationalities that use the hotel other than the Turkish people. This is my honest review and in my Opinion the Positives far out weigh the negatives and we will definitely be back next year.
酒店回复：
Dear Mr. Martin, Thank you for your detailed and kind feedback. We carefully enforce our written rules to ensure the safety and comfort of all our guests and take additional measures when necessary. Your positive comments are greatly appreciated, and we look forward to welcoming you again. Best regards, Richmond Ephesus Resort Guest Relations
Guest（Family） 2025-07-01
Cannot fault our stay at all. Plenty of things for the children to do. 3 pools. 1 is a quiet pool which was great for my asd daughters although we loved the main pool with its music and different entertainment during the day. We had a garden room which was central to the pools and private beach, a 1 minute walk to each. The hotel is clean. A great variety of food at all meal times. Staff helpful and friendly. Different entertainment each evening. Great play area for children and a kids club. The grounds of the resort are absolutely beautiful. Very happy with our holiday. A week wasn't long enough
酒店回复：
Dear Guest, Thank you very much for your lovely review. We're delighted to hear you enjoyed your stay. We hope to welcome you back again soon. Best regards, Richmond Ephesus Resort Guest Relations
Guest（Family） 2025-07-01
Five dream days We returned from this hotel yesterday We were 7 people A double room with an extra bed for a child with a terrace A family with a bunk bed The check was done early, thank you The food was very delicious Various types of fish kebabs....custom pasta which was really delicious The soups were delicious The snack bar was delicious and they also served ice cream in the evenings Excellent breakfast of waffles, custom omelettes, pancakes, various cheeses and jams and thousands of other things The hotel atmosphere was like a garden We love this hote and bope to come back here .....
酒店回复：
Dear Tina, Thank you sincerely for your kind comment and lovely feedback. We would be happy to welcome you again. Best regards, Richmond Ephesus Resort Guest Relations
Guest（家庭旅游） 2025-07-01
Otel güzel. Yemekler güzel. Aile oteli. Herkes gelebilir. K?tü yorumlar? okudu?umda ?üpheye duymu?tum ama cok güzel memnun kald?m. Do?al alan peyzaj güzel. Otel?n art?lar? cok fazla.Misafir ili?kileri ekibinden aleyna han?ma cok te?ekkür ederim. Kendisi i?inde ***et ba?ar?l?.
酒店回复：
De?erli misafirimiz, Güzel yorumunuz i?in te?ekkür ederiz. Otelimizden memnun kalman?za sevindik. Sizi tekrar a??rlamay? dileriz. Sayg?lar?m?zla, Richmond Ephesus Resort Misafir ?li?kileri
Guest（家庭旅游） 2025-07-01
9 Temmuz 14 temmuz tarihleri aras?nda 3 yeti?kin iki ?ocuk olarak nu otelde kald?k… ?ncelikle otelin bir kar??lamas? yok. Güvenlikten ge?ip i?eriye haber verilmi? olmas?na ra?men Kap? da 10 dk bekledikten sonra i?eri girip haber verince bir bellboy yard?ma geldi. Bize verlen odan?n klimas? ar?zal?yd?… 4 saat kadar tamiri bekledik. Odaya da yerle?tirmi?tik ama sonradan oda de?i?tirmek zorunda kald?k. Her ?ey dahil konsepti yar? self servis olup, alkol arayanlar i?in inan?lmaz s?n?rl?. F&B yine en iyi departman. Sous Chef inan?lmaz ilgili ve her alana ko?turuyor. Ancak onda da yemek konspeti ?ok s?n?rl? kal?yor. Muhtemelen ekonomik sebeplerle alakal? olacak ki i?eride ?al??an personelin neredeyse tamam? lise staj?nda. Az miktarda yetkili ve bilgili var. Onlarda ilgi a??s?ndan olduk?a yetersiz kal?yor diyebilirim. Barboy bir ka? tane var ama barmen diye tarif edebilece?imiz kimse yok. Bilinen do?ru düzgün kokteyl tarifleri bile yok. Denizi a??r? s?? ve dalga oldu?unda minnac?k dalgalar 100 metreden ba?l?yor vurmaya… Animat?r karde?lerimizin standart bir konspeti var ?ok ortal?kta g?zükmüyorlar. Genel olarak müdaillerine bakt???mda fiyat? uygun ama ilgi ?ok az. Haliyle bu da tatil konspetini ?ok s?? b?rak?yor. - English We stayed at this hotel between July 9th and July 14th as 3 adults and two children... First of all, the hotel does not have a welcome. Although we passed through security and were informed inside, after waiting at the door for 10 minutes, a bellboy came to help us when we went inside and informed him. The air conditioner of the room we were given was faulty... We waited for it to be repaired for about 4 hours. We had placed it in the room, but then we had to change rooms. The all-inclusive concept is semi-self-service and incredibly limited for those looking for alcohol. F&B is again the best department. Sous Chef is incredibly attentive and rushes to every area. However, the food concept is also very limited. Probably due to economic reasons, almost all of the staff working inside are high school interns. There are few authorized and knowledgeable ones. I can say that they are quite insufficient in terms of interest. There are a few bartenders but there is no one we can describe as a bartender. They don't even have proper cocktail recipes. The sea is extremely shallow and when there are waves, tiny waves start to hit from 100 meters... Our animator brothers have a standard conspiracy and they are not around much. In general, when I look at their interventions, the price is affordable but the interest is very low. Naturally, this leaves the holiday concept very shallow.
酒店回复：
Merhaba Volkan Bey, Geri bildiriminiz i?in te?ekkür ederiz. Otelimize giri?iniz s?ras?nda ya?ad???n?z bekleme süresi ve kar??lamadaki aksakl?k nedeniyle üzgünüz. Yo?unluk sebebiyle zaman zaman tüm misafirlerimize e? zamanl? hizmet vermekte zorland???m?z anlar olabilmektedir. Konaklaman?z s?ras?nda ya?ad???n?z klima sorunu ile ilgili olarak, ma?duriyetinizi en aza indirmek ad?na ekibimiz elinden gelen tüm ?abay? g?stermi?tir. Bu konuda ya?att???m?z aksakl?k i?in i?tenlikle ?zür dileriz. Sizi yeniden a??rlama ?ans? bulmam?z halinde, ?ok daha konforlu ve sorunsuz bir tatil deneyimi ya?atmay? dileriz. Sayg?lar?m?zla, Richmond Ephesus Resort Misafir ?li?kileri
Guest（家庭旅游） 2025-06-01
Her ?eyiyle ?ok güzeldi. Plaj, havuz, temizlik, yeme i?me mükemmel. Resepsiyonda personrller ?ok ilgili. Restoranda g?revli stajyer ?ocuklar ve bunlardan Muhammed isimli ?ocuk, son derece güler yüzlü ve ilgililer. Bu ?ocuklar?n hemen turizm sekt?ründe ise ba?lamalar? gerekir. Hangi meslek olursa olsun personelin e?itimli olmas? ?ok ?nemli.
酒店回复：
Merhaba Mustafa Bey, Güzel yorumunuz ve nazik de?erlendirmeniz i?in ?ok te?ekkür ederiz. Tesisimizde ge?irdi?iniz keyifli zaman ve personelimizin ilgisinden memnun kalman?z bizleri ?ok mutlu etti. Sizi yeniden a??rlamaktan memnuniyet duyar?z. Sayg?lar?m?zla, Richmond Ephesus Resort Misafir ?li?kileri
Guest（与好友旅游） 2025-05-01
Wir hatten jeden Tag Riesenspa?. Abends war vor allem Kubilay vom Service für uns da. Ein sehr sehr netter Mann, der uns jeden Abend ?u?erst freundlich und schnell bedient hat. Bei diesem Abendklima wirklich ein sehr sch?ner Abend immer wieder aufs Neue.
酒店回复：
Dear Mr. Tim, Thank you very much for your kind and thoughtful feedback! We're truly happy to know that we could help make your evenings more enjoyable. It would be our pleasure to welcome you again in the future. Warm regards, Barbaros KARABULUT General Manager
Guest（情侣） 2025-04-01
We komen hier al vele jaren tot alle tevredenheid maar zien nu dat er met name in de avond veel lawaai is met rennende kinderen en jongere gasten die zelfs hun eigen geluidsboxen meenamen in de bar. De standaard muziek is al luid en niet passend bij het eten en de bar. Dan komt dit er nog bij. Verschrikkelijk. We hebben al weer geboekt voor het najaar maar als dit niet veranderd komen we hier na al die jaren niet meer terug. Grote groepen jongeren die hier kort verblijven verstoren de rust die er ooit was.

里士满艾菲索斯度假村-全包式

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Family） 2025-09-01

Guest（Family） 2025-07-01

Guest（Family） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（家庭旅游） 2025-06-01

Guest（与好友旅游） 2025-05-01

Guest（情侣） 2025-04-01

客户评价由实住客人提供的真实点评