苏迪马克赖斯特彻奇机场酒店-住客评论

Guest（Solo traveler） 2026-02-01
Despite the prevalence of using cards for payment across NZ, the culture of charging 2.x% for use of credit/debit cards is disappointing and show either a culture of trying to gouge the last cent from the traveller who is left with ho alternative if they did not have cash with them.
酒店回复：
Kia ora ianxteo,Thank you for sharing your honest feedback. We understand your concerns about card surcharge fees, and we recognize that this can be frustrating for travelers. We appreciate your perspective and will pass this feedback to the relevant team as we continually review our policies to improve our guests' experience.We hope to welcome you back again soon.Kind regards,Jenson Jos – Hotel Operations Manager
Guest（家庭旅游） 2026-02-01
酒店距离国际到达层需步行十分钟左右，中间的路程要经过马路并不好走。我们深夜两点到达，电话沟通接机服务，但酒店未能理解意思，导致我们拖着行李步行过去。虽然酒店前台接待赠送饮品券道歉，但是入住体验大打折扣。之后我们想了解，未能接机的具体原因。但携程客服并没有给予满意的回覆。至今我们仍搞不清楚，接机电话沟通存在什么问题。
酒店回复：
Kia ora , thank you for taking the time to post feedback subsequent to your recent stay. Apologies on any inconveniences caused on your airport transfer arrangement. You will be pleased to know that we do have a 24/7 on demand complimentary airport shuttle for all airport transits. For any future stays - please ring us for the airport pick up, then please make your way to exit gate number 1, please look for the pickup point for shuttle services. Our shuttle is a 'white Toyota Hiace van with yellow Sudima branding on it'. Other than that, we hope you had an enjoyable stay, and we look forward to see you again. Kind regards Jenson Jos – Hotel Operations Manager
Guest（Family） 2026-02-01
酒店可以免费接送机，除了没有单独手持的花洒，衞生也好，位置很棒，旁边就是绿超，附近有很多吃的很方便。住了一晚之后，把第二晚另一个机场酒店取消选择这个，本身就是机场方便过夜的，性价比太高了。
酒店回复：
Kia ora, thank you for your wonderful feedback! I’m pleased to hear you appreciated our complimentary airport shuttle, the cleanliness of your room, and our excellent location with nearby amenities. It's fantastic to know that your stay was so positive that you decided to stay with us again instead of your original plans. We’re glad we could provide great value for your overnight stay. We look forward to welcoming you back in the future! Ngā mihi nui,Jenson Jos – Hotel Operations Manager
Guest（与好友旅游） 2026-02-01
因为第二天一早航班就预订了这家靠近机场的酒店。入住与退房都顺利便捷，24小时穿梭车送去机场，我们凌晨三点多退房去机场，前台值班人员就把我们送机场乘飞机。非常感谢！
酒店回复：
Kia Ora ChristinaPak,Thank you for sharing your experience — we’re delighted your early departure went smoothly. It’s wonderful to hear our 24-hour shuttle and front desk team were able to get you to the airport promptly at 3 AM.We appreciate you choosing to stay with us for your early flight. We look forward to welcoming you again, and please let us know if there’s anything we can do to make your next stay even better.Rajas PatilHotel General Manager
Guest（情侣） 2026-01-01
旅店设施中规中矩、不是很新的酒店，但地点优越，离机场很近，步行即可到达，旅店旁边即有超市，肯德基和麦当劳店，占尽地利优势。但是服务真实一言难尽，到达南岛即入住酒店一晚，拿到房卡后进入房间，房卡打不开门，重回前台后重置房卡，可以打开门了，这一切可以理解为正常现象。但是2周后返回北岛前再入住酒店，由于是追加了一个订单，是两订单两晚，入住时也确认是两天，拿到房卡后进入房间门还是打不开，又重回前台重置房卡，才得以进入房间，我想同样的错误犯两次，也可以原谅吧。第二天游完后返回旅馆，门卡打不开房门，没有办法返回前台説明情况，又拿护照确认一次，重置了房卡，以为可以进房间了，但是同样的问题第三次出现了，门卡还是打不开房门，我真是有些愤怒了，酒店给顾客房卡是用来打开房门的，但是三次给的房卡都打不开房门是什么问题，酒店的管理系统是无效的吗？
酒店回复：
Kia ora Qinglanshuimo , thank you for choosing to stay with us and for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your recent visits, especially regarding the issues with your room keys. We understand how frustrating it must have been to encounter repeated difficulties, and we truly regret the impact this had on your overall experience.Please be assured that we take your concerns seriously. The problems with the key cards are not reflective of our usual standards, and we are actively investigating the issue with our management system to identify and resolve any underlying faults. Our goal is to provide a seamless and comfortable stay for all our guests, and it is clear we fell short in your case.We appreciate your patience and understanding, and we would like to offer our sincere apologies. If you plan to visit us again, please contact us directly beforehand so we can ensure a smooth check-in process and provide you with the best possible experience.Thank you once again for your valuable feedback. It helps us improve and serve our guests better.Kind regards Jenson Jos – Hotel Operations Manager
Guest（Couple） 2026-01-01
The room is tidy and there is a weight for ppl to check if their luggage overwight or not. Hotel is just nearby the airport, around three minutes walk.
酒店回复：
Kia ora Peter,Thank you very much for your outstanding review and perfect scores. We’re delighted to hear you found the room tidy and appreciated the luggage scale, as well as our close proximity to the airport.We truly appreciate your kind feedback and hope to welcome you back again soon.Warm regards,Harprit SinghFront Office Manager
Guest（家庭旅游） 2026-01-01
酒店非常近机场，有专车接送往返酒店机场。自鴐人士有大量车位可供泊车。酒店旁边有超级市场，中西日餐厅，非常方便。
酒店回复：
Kia ora,Thank you very much for your outstanding review and perfect scores. We’re delighted to hear you enjoyed our convenient airport location, shuttle service, ample parking, and the variety of nearby dining options.We truly appreciate you staying with us and hope to welcome you back again soon.Warm regards,Harprit SinghFront Office Manager
Guest（独自旅游） 2026-01-01
除了贵都不错国外都是没有牙刷和牙膏的…. 环境不错有25小时接送机离机场非常近开车5分钟不到 24小时前台态度也不错
酒店回复：
Kia ora Carol,Thank you for staying with us at Sudima Christchurch Airport and for your feedback.We are pleased to hear you enjoyed the environment, convenient location, and our 24-hour shuttle and front desk service. For your information, dental kits and slippers are available on request, and our team is always happy to assist.Thank you again for sharing your experience. We hope to welcome you again.Ngā mihi,Harprit SinghFront Office ManagerSudima Christchurch Airport
Guest（Family） 2025-12-01
Close to airport, they provide free shuttle bus service to Domestic airport.
酒店回复：
Kia ora Jason,Thank you for staying with us at Sudima Christchurch Airport and for your feedback.We are pleased to hear you enjoyed the convenient location and our complimentary shuttle service to the domestic airport.We appreciate you taking the time to share your experience and hope to welcome you again.Ngā mihi,Harprit SinghFront Office ManagerSudima Christchurch Airport
Guest（家庭旅游） 2025-12-01
房间整洁，清静。接待处员工非常有礼。有接驳巴士送到机场。餐厅提供的早餐及晚餐很棒
酒店回复：
Kia ora YWLee,Thank you for staying with us at Sudima Christchurch Airport and for your outstanding feedback.We are delighted to hear you enjoyed the clean and quiet room, polite service from our front desk team, the shuttle service, and the dining experience at our restaurant.We truly appreciate your kind words and look forward to welcoming you again.Ngā mihi,Harprit SinghFront Office ManagerSudima Christchurch Airport

客户评价 由实住客人提供的真实点评

Guest（Solo traveler） 2026-02-01

Guest（家庭旅游） 2026-02-01

Guest（Family） 2026-02-01

Guest（与好友旅游） 2026-02-01

Guest（情侣） 2026-01-01

Guest（Couple） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（独自旅游） 2026-01-01

Guest（Family） 2025-12-01

Guest（家庭旅游） 2025-12-01

客户评价由实住客人提供的真实点评