The hotel service was good and the staff members were helpful! But somehow my booking via Trip.com changed to ticket.com for an unknowns reason that led to double charge of my booking. In the end, the staff members helped sorting out the issue.
Nice location in centre of town, parking at NCP is expensive. Rooms are good but some are right next to the road and noisy. I requested a quiet room but was given one right above a corner road junction and traffic lights. They were unable to relocate us unfortunately
Very small room compared with that on the ad. Mould around windows and around the bathroom ceiling. Had some issues combining two bookings but finally got sorted.
Room is definitely smaller than advertised. Mould on bathroom ceiling and around windows. Standard breakfast (no fried eggs). Had some issues combining two bookings.
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