普特希尔小博克公寓-住客评论

Guest（商务旅客） 2026-01-01
不得不説位置挺好的，AO出差的时候定的 1200RMB一晚，不值但是没办法，碰到Australia Day加周末三天没人打扫。房间挺大的，隔音一般，门口是唐人街孙中山像，一羣白人每天晚上在楼下发疯，隔音一般。没有吹风机没有牙刷没有任何多余的配置，因为这是长租公寓为主
Guest（Solo traveler） 2025-11-01
The location is great as it is in the middle of China Town and the rooms have a washing machine and dryer.
Guest（Family） 2025-11-01
The location was great, right in the town of Chinatown. However, reception closes at 8pm. Hence not much security around the hotel at night. Room was big and spacious.
Guest（独自旅游） 2025-11-01
设施完善人员友好
Guest（独自旅游） 2025-10-01
浴室设备陈旧，硅胶发霉，下水道反臭味霉味。前台经理好像对独生入住酒店女生有一定宗族歧视。衞生3天一次。前台服务意识一般。入住后就另一副嘴脸，‘’这里很便宜‘’。这点不喜欢。
Guest（Solo traveler） 2025-09-01
Very good value. Close to all amenities.
酒店回复：
Thank you for your perfect rating!We’re thrilled to know you enjoyed your stay and that everything from our amenities to our service met your expectations. We truly appreciate your support and hope to welcome you back again soon.Kind regards,The Punthill Little Bourke Team
Guest（商务旅客） 2025-08-01
位置很好，也安静，周围交通便利，适合出行的。这里空气很好，白天晚上都安静，推荐大家来试试，性价比也很高。
酒店回复：
Dear Guest,Thank you for your wonderful review. We’re delighted you enjoyed the peaceful environment, convenient location, and overall value of your stay. Your recommendation means a lot, and we look forward to welcoming you back again.Kind regards,The Punthill Little Bourke Team
Guest（其他） 2025-07-01
短暂休息，非常好的选择。旁边唐人街，周边应有尽有，出行方便
酒店回复：
Hi there,Thanks a lot for your review. Great to hear you found the location convenient and enjoyed your short break with us. Hope to welcome you back again soon.Kind regards,The Punthill Little Bourke Team
Guest（与好友旅游） 2025-06-01
Convenience area, fair price, but facilities a bit old and too dark in the room. ?
酒店回复：
Hi there,Thanks a lot for your review. Great to hear you found the location convenient and the price fair. We’ll keep your feedback on the room lighting and facilities in mind. Hope to welcome you back again soon.Kind regards,The Punthill Little Bourke Team
Guest（商务旅客） 2025-06-01
Pros: Walking distance to various places. Cons: some other clientele, and the specific staff we dealt with It was a cheap place, one of the cheapest online. So I didn't have high expectations. But even with the low expectations, this was disappointing overall. Stayed 2 nights out of the 3 and just left before the 3rd night. Didn't even get a refund for the night we didn't stay. We found blood and a bandaid in/on the pillowcases in the room we were sleeping in, and when we told the guy there, instead of being understanding about it, he constantly tried to frame it as "are you sure these are not your pillowcases, because they're not ours" and counter-argued about the fact that we had brought a dog and didn't pay the $250 dog cleaning fee (despite us following all steps correctly, I don't know why we weren't charged that, but it's a tiny non-shedding dog that didn't make a mess anyway, so they didn't lose anything). I agreed to take time out of the event that I was at to come back to the hotel for an earlier checkout so they can sell the room to someone else, and we can talk about it to resolve it, but despite agreeing about it, he wasn't there, and there was another staff member instead. She suggested we can move to another room, but I had lost all desire to stay with the whole way it was handled and how my time was wasted and unrespected, even though I came back earlier than I usually would (came at an agreed 4pm to give them time to clean it out and sell it. to someone else, instead of the usual ~8-9pm) Unfortunately, we couldn't amicably resolve it by moving to another punthill location and I was put off by how they handled the whole situation, so we just decided not to stay another night. I didn't even ask for a refund for the night because of the whole argument about "we didn't pay the pet fee, but we'll waive that for you". I don't need to comment too much on the other reasons we didn't like the hotel, as I understand the hotel cannot completely control the types of clientele they get and it was a cheap place, so obviously set your expectations in line with that knowledge. But they can definitely control how they handle a situation and how they treat customers, especially patient ones.
酒店回复：
Hi,Thank you for taking the time to share your experience. We sincerely apologise for the issues you encountered during your stay, especially regarding cleanliness and how your concerns were handled. This is not the level of service we strive to provide, and we regret that the situation was not resolved to your satisfaction.Your feedback about our team’s communication and response has been shared with management to ensure improvements are made. We understand how important respect and timely support are, and we are committed to doing better.Thank you for bringing these matters to our attention.Kind regards,The Punthill Little Bourke Team

普特希尔小博克公寓

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2026-01-01

Guest（Solo traveler） 2025-11-01

Guest（Family） 2025-11-01

Guest（独自旅游） 2025-11-01

Guest（独自旅游） 2025-10-01

Guest（Solo traveler） 2025-09-01

Guest（商务旅客） 2025-08-01

Guest（其他） 2025-07-01

Guest（与好友旅游） 2025-06-01

Guest（商务旅客） 2025-06-01

客户评价由实住客人提供的真实点评