威灵顿诺富特酒店-住客评论

Guest（商务旅客） 2025-08-01
酒店位置极佳，位於威灵顿中央商务区的中心地带，有直达主街的电梯，旁边就是着名的山轨电车，附近购物、餐饮、超市一应俱全，距离海边也不远，步行即可到达议会、海滨、蒂帕帕博物馆等景点，无论是商务出行还是休闲散步都非常方便。
酒店回复：
Dear Guest,Thank you for your wonderful review!We're so pleased to hear you had a restful stay and that our team made you feel welcome. Your kind words mean a lot to us, and we’re delighted everything met your expectations.We look forward to welcoming you back to Novotel Wellington in the future.Warm regards,Thai Le Front office manager Novotel Wellington
Guest（家庭旅游） 2025-07-01
房间整洁，交通方便，近海边，到市中心商业中心非常便利，从机场到达有shuttle bus直达，房间可以眺望海边，亦方便到海滨周六自由市场。
酒店回复：
Dear Guest,Thank you for your wonderful review!We're so pleased to hear you had a restful stay and that our team made you feel welcome. Your kind words mean a lot to us, and we’re delighted everything met your expectations.We look forward to welcoming you back to Novotel Wellington in the future.Warm regards,Thai Le Front office manager Novotel Wellington
Guest（Family） 2025-04-01
Clean and comfortable room for our family of 4. Good location and walking distance to all main attractions. Very close to the cable car. Would recommend.
酒店回复：
Dear Katharine,Thank you for your lovely feedback.We’re so pleased to hear that your family enjoyed a clean and comfortable stay with us, and that our central location made exploring Wellington easy and enjoyable. Being so close to the cable car and main attractions is certainly a highlight for many of our guests — we're glad it worked well for you too.We truly appreciate your recommendation and hope to welcome you and your family back again soon.Warm regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（情侣） 2025-03-01
Nice size room. Some plugs are not working and cannot get fixed during our stay. Staff responded quickly and offered to change room but we didn't accept as we don't want to repack our luggage. Provided an extensioon cord. TV was not working intermittly and seemed to be a common occurrence. Seems like all problems are electrically related. Staffs are very nice and respond very quickly.
酒店回复：
Dear Guest,Thank you for your feedback, and I’m glad to hear you found the room spacious and our team responsive throughout your stay.I do apologise for the inconvenience caused by the electrical issues, including the faulty power outlets and TV connectivity. While I’m pleased our team was able to offer solutions promptly, I understand this impacted your overall experience, and we are currently addressing these technical concerns to ensure more reliable amenities for all our guests.Your understanding and kind words about our staff are truly appreciated. We hope to welcome you back soon for a more seamless stay.Warm regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（Family） 2024-12-01
The receptionist no knowledge to share the food / restaurant available for dinner after 6pm and the closing time surroundings hotel eg. Access to cable car and hotel/car park
酒店回复：
Dear Jessie,Thank you for sharing your feedback. We regret to hear that our receptionist was unable to provide the necessary information regarding dining options and local attractions. We will ensure our team is better informed to assist guests with recommendations and essential details. Your comments are valuable in helping us improve our service. We appreciate you choosing Novotel Wellington and hope to provide you with a better experience in the future.Best regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（家庭旅游） 2024-12-01
出行方便，安静舒适，房间很乾净敞亮
酒店回复：
Dear Guest,Thank you for your wonderful feedback! We’re delighted that you found your stay convenient, quiet, and comfortable. It’s great to hear that you enjoyed the clean and bright room. We look forward to welcoming you back to Novotel Wellington in the future!Best regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（Couple） 2024-11-01
Location is very perfect. Can access to nearby shopping area.
酒店回复：
Dear Guest,Thank you for your kind feedback! We’re delighted to hear that you found the room clean and tidy and enjoyed our convenient location near the commercial area. We hope to welcome you back to Novotel Wellington for another great stay!Best regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（与好友旅游） 2024-11-01
乾净衞生，地理位置方便，停车就在隔壁，离市区不行15分钟，唯一不好就是几个游览景点分别在东南西北，要走回头路
酒店回复：
Dear bugubuguBBA,Thank you for your review! We’re pleased to hear that you found our hotel clean, well-located, and convenient for parking. We understand that navigating to various tourist attractions can take some extra time, and we appreciate your feedback. Our team is always happy to provide travel tips and recommendations to help make your visit as smooth as possible. We hope to welcome you back to Novotel Wellington soon!Best regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（商务旅客） 2024-09-01
酒店处於威灵顿市中心，前门出去是1楼，後门出去是9楼。走路两分钟，可坐缆车上山。房间内没有赠送的瓶装水，可以打电话给送一杯免费牛奶。
酒店回复：
Dear Guest,Thank you for your feedback! We're glad you enjoyed our central location and the easy access to the cable car. We appreciate you highlighting the unique aspects of our hotel, like the back door leading to the higher floors and the option for milk delivery to the room.We’ll certainly consider your comments regarding bottled water in the room, as we aim to provide a more complete experience for our guests. We hope to welcome you back soon!Best regards,Leigh FrameGeneral ManagerNovotel Wellington
Guest（独自旅游） 2024-07-01
房间真的比较旧，床垫一侧凹下，淋浴要在浴缸里。威灵顿这两天最高温度十二度，房间空调只有冷风，开不了暖气，只能关了空调，好在衣柜里有毛毯。地理位置真的很好，前台的工作人员态度很好。乘坐餐厅旁边的电梯，可以去到繁华的主街区，离上山的缆车站仅几十米。旁边就是超市，还有一间大型保健品商店，方便买手信。同地段的酒店，这些的性价比较好。

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2025-08-01

Guest（家庭旅游） 2025-07-01

Guest（Family） 2025-04-01

Guest（情侣） 2025-03-01

Guest（Family） 2024-12-01

Guest（家庭旅游） 2024-12-01

Guest（Couple） 2024-11-01

Guest（与好友旅游） 2024-11-01

Guest（商务旅客） 2024-09-01

Guest（独自旅游） 2024-07-01

客户评价由实住客人提供的真实点评