佛罗伦萨卢卡室友酒店-住客评论

Guest（独自旅游） 2026-01-01
位置很方便。大多数景点能步行到达。酒店门外就是公交站。
Guest（Traveling with friends） 2025-12-01
位置非常好，距离景点可以不行到达
酒店回复：
Thank you very much for this fantastic comment, Dear Friend!We hope to welcome you again with Room Mate!Augusto Frosali on behalf of Giuseppe Alfano, General Manager
Guest（Traveling with friends） 2025-11-01
Location was decent. Breakfast was great, and for the price, Highly Recommended!
酒店回复：
Dear Room Mate Friend,thank you for this wonderful 10, we are so happy and proud to have exceeded your expectations and that you could live an unforgettable time with Luca.We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you again to Isabella very soon. Augusto Frosali on behalf of Giuseppe Alfano, General Manager
Guest（情侣） 2025-06-01
地点非常好，交通便利，附近生活机能也很方便，无论是购物、用餐还是前往景点都很方便。房间乾净整洁，设备齐全，住起来很舒适，晚上也很安静，睡得很好。整体环境让人放松，服务人员态度亲切，入住过程顺利、令人安心。整体来说性价比很高，是一次非常满意的住宿体验，值得推荐，下次来还会再入住！
酒店回复：
Dear ASAPROCKY, thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you here again very soon. Regards! Augusto Frosali on behalf of Giuseppe Alfano - General Manager
Guest（Family） 2025-05-01
The hotel location is good. Walking distance to all place of interest in town area.
酒店回复：
Dear Room Mate Friend,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the Staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Augusto Frosali on behalf of Giuseppe Alfano - General Manager
Guest（情侣） 2025-04-01
形同虚设的窗户！不可忽视的噪音问题与酒店消极应对。凌晨会有垃圾车清运客房临街的大型垃圾箱，早晨窗外旅游大巴/摩托车持续轰鸣，住了三晚有两晚只睡了两三个小时。第三晚强烈要求才换了房间。酒店处理态度 ?? 説我们在入住时没有要求“安静房间”，那就代表我们选择入住噪音房间吗？ ?? 以“无处理先例”为由拒绝改善 ?? 将隔音缺陷归咎于“无历史投诉” ?? 提出无效补偿（如后续折扣）回避核心问题关键警示 1. 酒店紧邻街道，却未对临街客房做基础隔音处理 2. 酒店经理説自己在房间里坐了半个小时但是没听到任何声音 3. 已上传完整邮件往来结论：此事件反映酒店将运营成本（垃圾站选址/隔音升级）转嫁给客户承担。建议想要睡个好觉的旅客慎选，如果选择窗户朝内的房间会得到对着废弃天井的屋子，房间格局很差，有一个莫名其妙的走廊，很慎人。
酒店回复：
为啥邮件截图不让放上来呢
Guest（与好友旅游） 2025-02-01
酒店在市中心，环境挺好的，预订了两晚，也包含两天的早餐，包含了挺多的东西，前台服务也特别贴心，很推荐的一家酒店。
酒店回复：
Dear Room Mate Friend,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an unforgettable experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. All our best,Augusto Frosali on behalf of Giuseppe Alfano General Manager
Guest（与好友旅游） 2025-02-01
超级满意前台小姐姐会给一张city walk地图把推荐景点都圈出来分享给你佛罗伦萨不大两天都能走到房间的风景绝对惊喜推荐
酒店回复：
Dear Orange,thank you very much for choosing Room Mate and for this fantastic comment with pictures too. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Augusto Frosali on behalf of General Manager
Guest（独自旅游） 2025-01-01
So the bed was a little bit uncomfortable because I booked a single. I wanted to switch to a double and pay the extra €8 up charge but they didn't have any rooms available the two times that I wanted to switch. The single bed baby slightly uncomfortable and made my body sore. I think if I had a double I would have been perfectly fine but as things stand I kind of have a back ache. Breakfast was tasty staff was very polite and professional location was ideal. I won't book a single there again but I thought this room was lovely the amenities were lovely The service was lovely and I had a great time. I would without question stay there again but not in a single bed. The room was very small but well situated and I was happy with the staff the breakfast and everything else except for the bed which was uncomfortable to me. The one problem I will say with that room is that the lights are dim they were perhaps trying to economize and I bought a hundred watt light bulb and stuck it in the light socket because it was just too dark for me to see him for me to read and for me to function. They took it out and replaced it with a very low wattage bulb I think it's to try to save money to be honest. So buy light bulb 75 Watts and when you leave the room and they clean it take it out and put their crappy light bulb in. Also there's only a few television stations in English and they were all news. No movies. I still would stay there again I like the theme of the hotel I like the ambience and I like the staff.
酒店回复：
Dear Karen, thank you very much for giving us such a great evaluation! We are very happy to have deserved your trust thanking our staff and varied breakfast and we would be proud to be your point of reference whenever you will come back to Florence. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Hoping to have you here again soon we send our best regards!Augusto Frosali on behalf of General Manager
Guest（情侣） 2024-12-01
Charmant h?tel, bien situé dans Florence. Chambre moderne et propre avec une salle de bain spacieuse et bien équipée. Accueil sympathique !! Le personnel du petit déjeuner est adorable, un grand merci à Meryem ????????
酒店回复：
Dear Claudia,thank you for giving this great evaluation! We are delighted to know that you have lived a great experience with Room Mate Luca thanks to our unbeatable location, our comfortable and cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. Meriam especially would like to thank you for your special mention! Kind regards, Augusto frosali on behalf of General Manager

佛罗伦萨卢卡室友酒店

客户评价 由实住客人提供的真实点评

Guest（独自旅游） 2026-01-01

Guest（Traveling with friends） 2025-12-01

Guest（Traveling with friends） 2025-11-01

Guest（情侣） 2025-06-01

Guest（Family） 2025-05-01

Guest（情侣） 2025-04-01

Guest（与好友旅游） 2025-02-01

Guest（与好友旅游） 2025-02-01

Guest（独自旅游） 2025-01-01

Guest（情侣） 2024-12-01

客户评价由实住客人提供的真实点评