Dear Valued Guest,Warmest greetings from Khum Phucome Hotel, Chiang Mai.Thank you for sharing your recent experience with us. We are pleased to hear that you had a comfortable stay and found our location convenient, with nearby cafés adding to your enjoyment.We sincerely appreciate your comment regarding the pool temperature. Your feedback is very valuable, and our team will review this to ensure a more pleasant experience for future guests.We hope to have the pleasure of welcoming you back again soon.Kind regards,Khum Phucome Hotel, Chiang Mai
尊敬的賓客，非常感謝您入住清邁昆普康酒店，并分享您的正面評價！我們很高興得知您滿意我們的地理位置，尤其是靠近 One Nimman 的便利性。同時，很高興您喜歡我們豐富的早餐。特別感謝您提到我們的兩房一廳格局。我們一直致力于為家庭和朋友聚會的旅客提供像家一樣舒適且私密的空間，看到這項設施能為您的旅程增色，我們感到非常榮幸。衷心期待在不久的將來，能再次為您和您的家人或朋友提供優質的服務！清邁昆普康酒店 (Khum Phucome Hotel) 敬上
Dear Valued Guest,Warmest greetings from Khum Phucome Hotel, Chiang Mai.Thank you very much for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced during the first night of your stay. The room condition, unpleasant smell, lack of hot water, and the safety concern with the bathtub are truly unacceptable and far below our service standards. We are deeply sorry to hear that your friend was injured due to the slippery bathtub, and we hope for a speedy recovery.We are grateful that you informed our front desk, allowing us to immediately arrange a new and more comfortable room for the remainder of your stay. We are pleased to know that the updated room with a balcony, proper shower area, and sufficient hot water helped improve your overall experience.Regarding the access route to the hotel, we understand that the one-way road and small connecting streets may cause some inconvenience, and we appreciate your patience and understanding.Thank you once again for your valuable comments. Your feedback will be shared with our management team to ensure that improvements are made promptly and to prevent such issues from happening again. We truly hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay in the future.Warm regards,Khum Phucome Hotel, Chiang Mai
Dear Valued Guest,Warmest greetings from Khum Phucome Hotel, Chiang Mai.Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, the hospitality of our staff, and the spacious comfort of your room. We also appreciate your kind comments regarding our breakfast selection, and we are pleased that it added delight to your stay.Your feedback is truly valuable to us, and we are very grateful for your recommendation. It would be our pleasure to welcome you back again on your next visit to Chiang Mai.Kind regards,Khum Phucome Hotel, Chiang Mai
Dear Valued Guest,Thank you very much for taking the time to share your experience following your recent stay at Khum Phucome Hotel, Chiang Mai. We are delighted to know that you were pleased with our airport transfer service and felt safe and well taken care of upon arrival. It is also wonderful to hear that you appreciated the peaceful environment of our hotel.Your kind words mean a lot to us and have been shared with our team to encourage their continued commitment to providing excellent service.Once again, thank you for choosing Khum Phucome Hotel. We sincerely look forward to welcoming you back for another pleasant and memorable stay in the near future.With warmest regards,Khum Phucome Hotel Management Team
尊敬的賓客，非常感謝您入住清邁昆普康酒店并分享您的反饋。很高興得知您對房間的整潔度、設施的完善以及寬敞的空間感到滿意，同時也希望您享受了我們的泳池與休息區。對于您在辦理入住時，因工作人員指引錯誤導致您深夜在不同樓棟間來回的不愉快經歷，我們深表歉意。這是我們在服務流程上的失誤。我們已針對此問題加強了對夜班職員的培訓與溝通，確保今后能為每一位賓客提供準確且高效的引導服務。感謝您的誠摯反饋，這對我們提升服務質量至關重要。期待在不久的將來能再次為您提供更優質、更順暢的服務。清邁昆普康酒店 （Khum Phucome Hotel） 敬上
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