客户评价
由实住客人提供的真实点评
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Hi it was nice . When we went in and a no it January they were no inter talent down the stairs jst a big tv way news . Could had. Bit of music . Fay 7 till 11.. pluse the ifftes were small . Our beds weren't up to standard we had to move rooms .. ?? we came down to see friend that jst move down there .. and was far walk bk specially yur mobility was gd ... a think the hotel should give out free tram tickets or a discount off them ... the hotel was nice down stair. But up stair. And the room should hve been. Cleaned .. staff more talk tuv ... it was gd tho we enjoyed it .. my son and my friend came to catch up way friends couse they moved down there .... thank s for have ing us .joyed it .staff were nice but should be more talk tiv .. in thank u to the matins guy for moveing us out the room .we should hve been in was cold radiator did work staff new that that room was use for a while ... again thank u .. staff were nice b?ut no very talkative.... like the place ..we will be bk ....jst to far out ..
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Rooms need updating, however this didn’t affect our stay, breakfast was served very quickly, staff were lovely, the lady that was on reception went above and beyond to help us with our room!
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We arrived early and the check in lady rang the cleaners to double check. She was thoughtful, friendly and went above what I’ve had from other hotels. Asked about the kids etc. I wasn’t expecting that having paid ￡17 for a room for 5 people (quadruple). 10 mins later checked in. Room was 220 a double a bunk bed and a sofa bed. We did not need 5 as it happened which is good as the sofa bed could not be used. Obviously we didn’t complain because it was redundant. Bunk beds and double comfy clean and safe. 2 tvs in room and nice bathroom. The hot water room about 8 mins to run through but that’s because we were one of 4 rooms booked that night so I’m not surprised.
I’m not taking any stars off for the sofa bed and water as it didn’t affect us and it was far outweighed by the staff and cost.
We came home after tea and it was just us in the function room with 5 adults and 4 kids. The lady put a film on the big screen for the kids! That’s above and beyond, she could have just been ignorant and served our drinks but she was personable and kind. The kids had fun, the adults could chat and the atmosphere was chilled. Obviously this isn’t what it will be for everyone but I’m not reviewing anyone else’s stay!
Rooms could do with a bit of updating but you get what you pay for. You need to drive into the centre so bear that in mind. The drinks weren’t the best but maybe because it was quiet the lines hadn’t been run through. Staff make the place. Lifts and corridor decor in need of tlc.
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Evening meal information wasn't give an when we went back at 17.00 we was told its now so if we hadnt got back would have missed it.
When we got our meal wasn't very hot starter soup tepid and main meal only a little bit warmer.
In room 214 window in bathroom didn't close properly and the wind was whistling an howling all night.
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Prices in bar were a joke, food in restaurant in evening was mediocre, sausages were burned looked like they had been left from breakfast, room was poor pull out bed had sunk so couldn’t be used as a sofa. We have stayed here before with Blackpool promotions but it is another company that own the hotel now and would not book again.
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I booked a triple room with a sea view what arrived? We checked in and went up to our room. The lift is very small and could only fit one person and a piece of luggage if you wanted to be comfortable and not feeling claustrophobic when arriving to the door to our room, we opened it and was welcomed to somebody else in our room when going downstairs to mention this to reception at first they didn’t believe us so I’ve got my friend to send me pictures we were stood around for about half an hour for them to try and find a alternative as the hotel was fully booked it was 8 o’clock at night and we have been travelling all day so we’re very tired and we just wanted a room. They finally found a room and it was their Airbnb by the time we just accepted it that was too tired. We had to walk through the entertainment department to get to the room when arriving into the room it needed cleaning from the previous guests, which means we had to hang around even longer we asked where the closest shop was as we needed something to eat and drink a member of the staff told her where it was and we did not feel safe walking to the shop as being three young girls we received no compensation from the hotel from the hotel for the misunderstanding the following day we had a knock at the door from the hotel management. Ask us to swap rooms to go back to our original room which we refuse to do.
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Good place
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Had a great time the entertainment was fab the angels elite was great
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Lovely stay, friendly staff, great entertainment suitable for all types, good accessibility ?? all round good value for money
Breakfast was nice cooked and continental available
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We were in a premier room, 120- but the smell was horrendous. There was a very strong smell of rotten egg as soon as we left the lift. I think this could have been a drain issue. But it was all along the corridor. We had a group booking and most of the party were along this corridor. We reported it to reception and they said they just had the carpets cleaned. Sorry.. carpet cleaner doesn’t smell like that. We had to have the window open all night to try and drive out the smell (it didn’t work).
Breakfast was nice in the morning but restaurant area could do with a massive clean, there was a lot of dust.
Toilets in main reception area- there was no working lock.
Parking- there was no where it said you had to reserve it, so we had to park on the street which was free and we got a space further down the road luckily.
Location it is a bit of a treck to Blackpool central. Prepare for a good walk… although it is nice along the front.
Personally I wouldn’t come back this hotel, there is nothing royal about it. The smell was really unbearable and I advised reception they need to take that room out of action really and sort whatever the problem is. As it’s unfair.
Room was well presented and clean, however our friends in 117 the bathroom door didn’t slide to close and there was loads of cobwebs in the window.
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皇家波士顿酒店预订电话：+8620-86009099
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皇家波士顿酒店地址：
34 Queens Promenade, FY2 9RN 布莱克浦, 英国
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