客户评价 由实住客人提供的真实点评

酒店回复：

Thank you very much for your continued patronage of our hotel.We are truly humbled by your kind words.We are delighted to read that your stay was an enjoyable one.We are also overjoyed to receive such positive feedback about our staff's service.We will continue to pay close attention to maintaining cleanliness so that everyone can enjoy an extraordinary world.We hope you will stay with us again if you have the opportunity.

酒店回复：

Thank you very much for choosing to stay at Vessel Inn Ueno iriya ekimae Your kind words about our staff’s English ability, clear communication, and helpful service truly mean a lot to us. We are also very happy that you enjoyed our breakfast and found it delicious. Your compliments are a great encouragement to our team, and we sincerely look forward to welcoming you again in the future.

酒店回复：

感谢您此次入住贝塞尔酒店上野入谷站前。 得知您对酒店的地理位置、设施及客房的整洁感到满意，我们感到非常高兴。 同时，也非常感谢您对前台工作人员服务的赞赏。 今后我们将继续努力，为您提供更加舒适的入住体验，衷心期待您的再次光临。

酒店回复：

このたびはベッセルイン上野入谷駅前にご宿泊いただき、诚にありがとうございました。 朝食の海鲜丼につきまして、とても美味しく最高でしたとのお言叶を顶戴し、大変光栄に存じます。一方で、连泊の际に内容に饱きを感じられたとのこと、今后のメニュー构成や工夫を検讨する上での贵重なご意见として、真挚に受け止めてまいります。 また、当ホテルの立地につきまして、地下鉄至近で利便性が高い点をご评価いただき、ありがとうございます。 しかしながら、お部屋の清扫状况につきましては、埃によりご不快な思いをおかけし、さらにはご体调にも影响を及ぼしてしまいましたこと、心より深くお诧び申し上げます。本来であれば、快适かつ清洁な空间をご提供すべきところ、エアコン吹き出し口や室内装饰を含め、清扫および点検が行き届いておらず、诚に申し訳ございませんでした。早急に清扫体制の见直しと、设备点検の强化を行い、再発防止に努めてまいります。 今回いただきましたご意见を真挚に受け止め、より快适にお过ごしいただけるホテルを目指し、サービス、环境の改善に尽力してまいります。 また机会がございましたら次の宿泊を楽しんでいただけると幸いです。

酒店回复：

Thank you for staying at our hotel. Thank you again for posting a review. We are pleased that you were satisfied with our welcome service and facilities. We look forward to your next visit.

酒店回复：

Thank you for staying at our hotel. Thank you for posting a review and giving us a high rating.　We are pleased that you were satisfied with the breakfast and evening welcome service provided by Ocyazuke. We look forward to welcoming you back again if you have the opportunity.

酒店回复：

Thank you very much for choosing Vessel Inn Ueno-Iriya. We are truly honored to hear that your stay exceeded your expectations. We are delighted that you were satisfied with our facilities, amenities, room comfort, and cleanliness. Your kind words regarding our front desk staff and their English support are also greatly appreciated and serve as a wonderful encouragement to our team. We are pleased to hear that you enjoyed our breakfast buffet and found its homely flavors satisfying. We will continue striving to provide all our guests with a comfortable and pleasant stay. We sincerely look forward to welcoming you back to our hotel in the future.

酒店回复：

非常感谢您此次入住Vessel Inn 上野入谷站前，并在百忙之中与我们分享如此温暖的入住感想。 得知您对客房的空间、整洁度以及浴缸设施感到满意，我们深感欣喜。 同时，您对价格及地理位置方面给予的高度评价，也成为我们全体员工莫大的鼓励。 关于早餐，得知您对包含日式料理在内的丰富餐品感到满意，我们倍感荣幸。 今后我们也将持续致力于提升服务品质，为每一位宾客提供更加舒适、令人满意的入住体验。 若您日后再次来到本地区，诚挚期待您再次选择入住本酒店。 全体员工将竭诚恭候您的再次光临。

酒店回复：

Thank you very much for staying with us the other day. We are grateful for your kind words and for the compliments you gave to our staff. We will continue to strive to provide friendly and attentive service. We will also continue to maintain a high standard of cleanliness so that our guests can fully enjoy an extraordinary experience. We are delighted that you were satisfied with the facilities. We will continue to work hard to be a hotel chosen by many guests. We hope you will stay with us again when you visit the area.