Guest(Traveling with friends)
2026-06-01
The hotel is conveniently located opposite green lake and a scenic 15 mins walk to the old town with many cosy cafes enroute. Room and bed was comfy and had all the needed amenities and included a wholesome and hearty breakfast, mini bar and night deserts??
We had a small incident on the day we checked in. The room Aircon wasn't cold. The manager on duty said they did not have any other room for us. However, our tour lead from 深中旅游 阿涛 sorted it out for us in no time.
Subsequently, the hotel staff Neo, Lisa and Malik did a great job on service recovery and made our trip whole again.
We highly commend their hospitality and awesome attitude. I will stay at Zhong Wei again as long as they are here.