客户评价 由实住客人提供的真实点评

酒店回复：

Dear Guest,Thank you for sharing your wonderful experience with our Club Room. We’re delighted to hear that you enjoyed the comfortable bedding, spacious accommodations, and the birthday surprise. It was our pleasure to make your special day memorable, and we look forward to welcoming you back for another exceptional stay.Warm regards,Nur AisyahFront Office Manager

酒店回复：

Dear Reb,Thank you very much for your thoughtful and detailed feedback. We’re delighted to hear that you had a wonderful staycation with us and enjoyed the comfort of our newly upgraded air-conditioning system. We're also glad the breakfast selection met your expectations and that you found it to be a worthwhile experience.Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Nur AisyahFront Office Manager

酒店回复：

Dear Eddy,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you appreciated our convenient location, well-appointed facilities, and the warm hospitality extended by our team. It is truly rewarding to hear that we will be your preferred choice on your next visit to Singapore. We look forward to welcoming you back and ensuring another exceptional stay.Warm regards,Nur AisyahFront Office Manager

酒店回复：

Dear Kam Mui,Thank you for sharing such kind and encouraging feedback. We are delighted to hear that you had a pleasant stay and appreciated the cleanliness of the room, the variety of our buffet breakfast, and the warm hospitality of our team.It’s wonderful to know that you enjoyed the hotel’s ambiance at night. We truly look forward to welcoming you back for another memorable stay in the future.Warm regards,Nur AisyahFront Office Manager

酒店回复：

Dear Guest,Thank you for bringing this matter to our attention. We sincerely apologize for the distressing experience you encountered during your stay. Maintaining the highest standards of cleanliness and guest comfort is our top priority, and your feedback helps us identify areas for improvement.We appreciate your patience as our team promptly addressed the issue by providing you with an alternative room. Please be assured that we have conducted a thorough investigation to ensure such incidents do not recur, and we are taking all necessary measures to uphold our hygiene standards.We value your feedback and hope to have the opportunity to restore your confidence in our hotel.Warm regards,Nur AisyahFront Office Manager

酒店回复：

Dear Harmesh,Thank you for sharing your lovely feedback! We are thrilled to hear that you had a wonderful stay with us and found the room to be precious and comfortable. We're also glad that you enjoyed our breakfast offerings.Your kind words motivate our team to continue providing excellent service, and we truly appreciate your support. We look forward to welcoming you back soon for another memorable stay!Warm Regards,Nur AisyahFront Office Manager

酒店回复：

Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the ambience and furnishings of our hotel, and we’re delighted that you were able to experience the comfort of our executive suite. It’s also wonderful to know that you had a pleasant time with our team, and that our location and nearby dining options contributed to your enjoyable stay.We truly appreciate your feedback and hope to welcome you back to InterContinental Singapore for another memorable experience.Warm regards,Azhar MasagoesAssistant Front Office ManagerInterContinental Singapore

酒店回复：

Dear Guest,Thank you for taking the time to share your positive feedback.We truly appreciate your kind words and are delighted to know that you had an enjoyable stay with us. Your comments serve as a great motivation for our team to continue delivering exceptional service.We look forward to welcoming you back in the near future.Warm regards,Nur AisyahFront Office Manager