Fioreze Chales offers 9 air-conditioned rooms, each featuring a fireplace, flat-screen television, and a private patio. Kitchens include stovetops and microwaves. Complimentary wireless internet access is available, along with cable programming. The property offers a garden, picnic area, concierge services, multilingual staff, and laundry facilities. A television is available in a common area. Buffet breakfasts are served daily from 8:00 AM to 10:30 AM for a fee. Free self-parking is available. The pousada is located in Gramado, with Gramado Gateway and the Perfume Museum within close proximity.