Moxy 庞贝

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客户评价

Guest：I liked the location - close to the mall, big free parking. The breakfast was great as well as the rooms. Staff was nice. We were staying Friday - Sunday night and didn’t hear any noise from the outside (I’ve read on the reviews that it happened to other people but can confirm myself). Theres an ironing room on the floor which was also great! Few minuses - AC was loud. I personally didn’t even notice that but my friends did. No kettle in the room ;( Also, I paid city tax for all the rooms upon arrival. But at that the checkout the receiptionis charged my friends again. They didn’t know and paid ;( then I came down and asked for a refund. The did refund the money. It happens I guess, not that big of a deal. But not a single person said sorry…

2026-03-01

Guest：酒店位置非常方便，前台服务人员非常热情，我们问天气他就假装打电话给天上问，特幽默哈哈哈！

2026-03-01

Guest：房间早餐都还不错，符合moxy的标配，酒店停车位充足且免费，表扬一下携程的客服，预订时没有注明需要缴纳额外的城市税，因为携程上预订如果除房价外需要缴纳城市税都会单独注明，所以打电话给客服确认，客服很快给出答覆和解决方案，把我缴纳的城市税退还给我，同时帮我确认了我之后在巴黎moxy预订的酒店房价包含了城市税不需要额外再付款，的确过了几天我在巴黎moxy退房时没有让我缴纳城市税，客服非常给力！

2026-04-01

Guest：我们1个礼拜里面两次入住，前台接待人员热情程度差很多。两个小姑娘都很热情，有个男的接待人员非常不热情。我们第一次入住时每个人得到了一瓶欢迎饮料，但是第二次入住没有提任何欢迎饮料的事情。然后第二次入住的时候给的一个房间有很明显的装修味道，我们请携程进行协调后去前台拿新的钥匙。男的接待人员説携程给他们打过电话，但是问我们为什么要换房间。。。这个问题问的就很无厘头。。。。

2026-04-01