Saad酒店阿斯塔纳

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客户评价

Guest：Nice Hotel and location

2025-08-01

Guest：Nice hotel in prime location

2025-09-01

Guest：Very outdated room with dust and old furniture

2025-07-01

Guest：Technically it was my second stay at this hotel, cause I booked 2 nights separately: one night with breakfast included and another one without breakfast (since we needed to leave hotel early one the last day). Surely I sent special request to give us the same room and explained why did I make bookings separately. Hotel managers didn't check those request though. And when I mentioned it during check in they were surprised but promised that we can stay in the same room for the second day as well. But the second day when we were back to our room we found out our keys blocked ?? and needed to go to the front desk to explain the third time our request. Hotel staff were super helpful and friendly though. They didn't make our room second day and didn't leave water and other hygienic stuff but once we called to the front desk, everything were delivered to our room immediately. So overall our experience at the hotel was nice. I'd only ask hotel managers to improve the attention of their guests.

2025-05-01