土豆头套房和一室公寓-住客评论

A?y?a?k?a?0?5（Couples） 2024-09-01
While the overall experience was pleasant with excellent service, especially the convenient buggy rides to and from the hotel, the breakfast was a letdown. Despite arriving at 9am (well within the 11am window), there were no seats available, and we were seated in the public area. This made it difficult to enjoy the buffet, which was disappointing. However, aside from the breakfast issue, the rest of the stay was smooth and enjoyable.
酒店回复：
Dear Ayaka,We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back to the Desa soon. Regards,Manish Puri
_?F?B?4?8?7?1?8?*?*?*?*（与好友旅游） 2024-09-01
Bali 住左7间酒店，包括St Regis , hotel ini vie, one eleven etc 呢间感觉young d, 服务间间都好！但potatoe head sunset 系最靓！餐饮早餐好好食！ Dinner 间餐厅都好食！ Infinite pool 好干净！
酒店回复：
Hello There, We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back to Potato Head soon.Regards,Manish Puri
_?W?e?C?h?a?t?2?8?1?0?9?4?*?*?*?*（夫妻／情侣） 2024-09-01
如果要给土豆头打五星的话，有一颗星一定是给Irene小姐姐的！简直是咱中国人的救星，第一次入住的时候我们自己在交流时Irene直接用中文解答，实在是帮了大忙！之后介绍酒店活动和房间也很用心，也主动帮忙预约各种服务，第二次入住竟然还记得我们并主动来帮我们办理！来峇里岛玩其中一件开心事就是遇到了Irene！
酒店回复：
Hello There,Thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review. We can't wait to have you back here soon!Regards,Manish Puri
A?n?o?n?y?m?o?u?s? ?U?s?e?r（Couples） 2024-08-01
Amazing hotel amazing beach club. Food and drinks were all delicious. Lovely sunset lovely pools lovely service. Highly recommended!
酒店回复：
Hello, There. We’d like to thank you for staying with us. We’re very happy to hear that you enjoyed your overall stay at the Desa! We hope to welcome you back to the Desa soon. Regards,Manish PuriChief Operating Officer
J?y?a?u?8?2?8（Couples） 2024-08-01
The overall of the hotel and stay experience was really good and I kind of enjoy my stay. Check in was great staff, housekeeping to room service almost everyone in the resort were nice. However for beach bar I beg a difference. As an experience hotelier myself I could feel that there is a difference on how they treat foreigners who are white skin and yellow skin from Asia like myself. However I want to make it a point that not all yellow skin are from China, there are people with yellow skin from other parts of of the world example me from Singapore. As a hotelier myself , I feel that every guest is an important guest.
酒店回复：
Dear Jyau828, thank you for staying with us and for sharing with us your recent experience. However we are truly sorry to hear about the different treatment issue. Although we do not have the details of the incident that happened that day, we are hoping to believe that this was more an issue of misunderstanding.Potato Head is an Indonesian company. Our values lie in respect, tolerance, humanity, inclusion and diversity. We call ourselves a family and we want our guests to feel like an extension of that and so, it is mortifying to hear that you felt that you weren’t treated as such.We would like to apologize if you felt that you were not welcome. We hope you will give us another opportunity to show you the real love that makes our Desa so unique.Regards,Manish PuriChief Operating Officer
A?n?o?n?y?m?o?u?s? ?U?s?e?r（Travel with friends） 2024-08-01
The beach club was really nice and the staff were very helpful with booking body massages.
酒店回复：
Hello There, thank you very much for sharing your experience at Desa Potato Head. We really appreciate your kind review especially regarding the helpfulness of our family members. We can't wait to have you back here soon!Regards,Manish Puri
_?T?I?A?E?1?c?x?3?y?m?9?8?*?*?*?*（Couples） 2024-08-01
One of the best resorts we ever stayed in , the service was amazing, all employees without exception were friendly, helpful and welcoming during our four day stay, the suites were spacious without anything missing, many restaurants and nice beach bar , great breakfast, will definitely return to this place
酒店回复：
Hello There, thank you very much for sharing your experience at Desa Potato Head. We are delighted to know that you enjoyed the Suite, the ala carte breakfast and the service from our family members. We can't wait to have you back here soon!Regards,Manish Puri
L?y?s?s?_?s?s（夫妻／情侣） 2024-08-01
可以明确感受到文化与品牌力，建筑有力量也有品味；房间的BAR和沙滩泳池支撑起了两日的快乐，新钱时髦人的老家；工作人员很快乐很有感染力。缺点，入住时的接待女孩讲话全程只看向我的男性同伴，不是很尊重我的主体性（房间是我订的，我当时也很积极的想听她的介绍的情况下
酒店回复：
Dear Lyss, thank you for staying with us and for your kind review and feedback. We apologize for the issue you encountered upon arrival with one of our family members which has been addressed for immediate action. We really appreciate your honesty as it is crucial to our improvement. That being said, we can't wait to have you back here soon!Regards,Manish Puri
C?h?i?y?o?m?i?_?c?h?e?w（Couples） 2024-07-01
The room is average, but the location is very convenient... It's easy to get anywhere, and the breakfast is delicious.
酒店回复：
Dear Chiyomi, thank you very much for sharing your experience at Potato Head. We really appreciate your kind review. We can't wait to have you back here soon!Regards,Manish Puri
A?n?o?n?y?m?o?u?s? ?U?s?e?r（Travel with friends） 2024-06-01
Service was very good. The beach and the pool were the best places to relax, enjoying the scenery. The dome was also a good space to enjoy breakfast. Overall, a pleasant experience.
酒店回复：
Hello There, Thank you very much for sharing your experience at Potato Head. We really appreciate your kind review. We can't wait to have you back here soon!Regards,Manish Puri

客户评价由实住客人提供的真实点评

A?y?a?k?a?0?5（Couples） 2024-09-01

_?F?B?4?8?7?1?8????（与好友旅游） 2024-09-01

_?W?e?C?h?a?t?2?8?1?0?9?4????（夫妻／情侣） 2024-09-01

A?n?o?n?y?m?o?u?s? ?U?s?e?r（Couples） 2024-08-01

J?y?a?u?8?2?8（Couples） 2024-08-01

A?n?o?n?y?m?o?u?s? ?U?s?e?r（Travel with friends） 2024-08-01

_?T?I?A?E?1?c?x?3?y?m?9?8????（Couples） 2024-08-01

L?y?s?s?_?s?s（夫妻／情侣） 2024-08-01

C?h?i?y?o?m?i?_?c?h?e?w（Couples） 2024-07-01

A?n?o?n?y?m?o?u?s? ?U?s?e?r（Travel with friends） 2024-06-01

客户评价 由实住客人提供的真实点评

A?y?a?k?a?0?5（Couples） 2024-09-01

_?F?B?4?8?7?1?8?*?*?*?*（与好友旅游） 2024-09-01

_?W?e?C?h?a?t?2?8?1?0?9?4?*?*?*?*（夫妻／情侣） 2024-09-01

A?n?o?n?y?m?o?u?s? ?U?s?e?r（Couples） 2024-08-01

J?y?a?u?8?2?8（Couples） 2024-08-01

A?n?o?n?y?m?o?u?s? ?U?s?e?r（Travel with friends） 2024-08-01

_?T?I?A?E?1?c?x?3?y?m?9?8?*?*?*?*（Couples） 2024-08-01

L?y?s?s?_?s?s（夫妻／情侣） 2024-08-01

C?h?i?y?o?m?i?_?c?h?e?w（Couples） 2024-07-01

A?n?o?n?y?m?o?u?s? ?U?s?e?r（Travel with friends） 2024-06-01

客户评价由实住客人提供的真实点评

_?F?B?4?8?7?1?8????（与好友旅游） 2024-09-01

_?W?e?C?h?a?t?2?8?1?0?9?4????（夫妻／情侣） 2024-09-01

_?T?I?A?E?1?c?x?3?y?m?9?8????（Couples） 2024-08-01