泗水市瑞享酒店-住客评论

W?u?j?i?f?a?n?k?u?a?i（商务旅客） 2024-04-01
没什麽感觉，就住一晚
酒店回复：
Dear Mr. Wujifankuai, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
V?i?k?a?p?o?p?o（独自旅游） 2024-02-01
不错的一家酒店，前台服务也非常好
酒店回复：
Dear Mrs. Vikapopo, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
访?客（夫妻／情侣） 2024-02-01
酒店巨吵，下面是一个像游乐场的地方，唱歌到半夜，早休息的人很难受。床单也不乾净，有很多没洗乾净的泥点
酒店回复：
Dear Mr./Mrs., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
Y?i?n?d?u?a?s?a?n?0?0?7（家庭旅游） 2024-02-01
bromo sewu 玩好回国住了一天，非常棒，早餐丰富，就是出门过马路非常惊险??，附近有个大商场，不是隔壁那个！！离机场也近打车30分钟不到
酒店回复：
Dear Mr. Yinduasan, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
k?y?w?l（Couples） 2023-12-01
nearby airport , 30mint distance from airport . room is beautiful n comfortable but the tower is dirty ,breakfast is not tasty . service is great . overall this hotel not matching with 5 star , consider 4 star hotel .
K?a?t?h?e?r?i?n?e?c?c（Couples） 2023-11-01
The first room we got had many ants so we were given another nicer room. The room was spacious and comfortable with amazing bathtub. The only concern is the cleanliness of the hotel which could be improved so as to live up to 4 - 5 stars standard.
M?i?c?h?a?e?l? ?W?e?n?x?u?e（Travel with friends） 2023-11-01
The location is ok. On the one side of the hotel there is a small convenient store, on the other side there is an old small shopping center (Hollowed) which comes with a few eateries. Royal Plaza has more food choices but it takes 15-18 minutes walk and you have to go around to pass the railway tracks to get there. The traffic at the railway intersection is very bad so you better to take Grab to go to Royal Plaza. The room is clean and room size is ok. The TV is good size and has good programs. There is a safe box, but no bathtub in the room I stayed. The buffet breakfast and dinner are ok. The AC at the dining area is not cold enough. The staff are friendly and helpful. The train tracks are very close to the hotel so don’t choose the rooms that face the tracks if you prefer quiet environment.
H?i?h?i?j?a?i（Other） 2023-10-01
This is a new hotel but staff insisted not to deliver food to room despite many are available at the lobby. The city view has nothing special. Gym and pool were quite good.
酒店回复：
Dear Mr. Hihijai, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
G?u?e?s?t? ?U?s?e?r（Solo travelers） 2023-10-01
Very good hotel movenpick in Surabaya city. Good fitness and swimming pool
W?V?.（Couples） 2023-08-01
Good service bro nice nice Good service bro nice nice Good service bro nice nice

泗水市瑞享酒店

客户评价 由实住客人提供的真实点评

W?u?j?i?f?a?n?k?u?a?i（商务旅客） 2024-04-01

V?i?k?a?p?o?p?o（独自旅游） 2024-02-01

访?客（夫妻／情侣） 2024-02-01

Y?i?n?d?u?a?s?a?n?0?0?7（家庭旅游） 2024-02-01

k?y?w?l（Couples） 2023-12-01

K?a?t?h?e?r?i?n?e?c?c（Couples） 2023-11-01

M?i?c?h?a?e?l? ?W?e?n?x?u?e（Travel with friends） 2023-11-01

H?i?h?i?j?a?i（Other） 2023-10-01

G?u?e?s?t? ?U?s?e?r（Solo travelers） 2023-10-01

W?V?.（Couples） 2023-08-01

客户评价由实住客人提供的真实点评