雷鸟度假村 - 黎刹-官方预订

雷鸟度假村 - 黎刹

雷鸟度假村 - 里札坐落于比南奥南，距离贝湖和博索博索教堂不到 15 分钟车程。此娱乐场度假村距离新港世界度假村 17.2 英里（27.8 公里），距离SM Megamall 购物中心 13.5 英里（21.8 公里）。到全方位服务的 SPA 放松一下；在这里，您可以享受按摩。享受过室外游泳池等度假设施之后，结束一天的理想选择就是去娱乐场试试运气。此度假村的其他设施包括免费 WiFi、礼宾服务和婚庆服务。住客可搭乘收费区内班车前往附近目的地。您可以去Thalassa Bar餐厅享用美味佳肴，这里供应午餐和晚餐，主打意大利菜。或者可以待在房间里，享受 24 小时送餐服务。欢迎光临酒吧/酒廊或池畔酒吧，点一杯喜欢的饮品，放松一下。每天 07:00 至 10:00 提供收费的全套早餐。特色服务/设施包括商务中心、大堂免费报纸和乾洗/洗衣服务。这家度假村的活动设施包括会议中心和会议室。酒店提供免费自助停车。有 40 间空调客房提供DVD 播放器和LED 电视；您定能在旅途中找到家的舒适。客房设有私人备有家具的阳台或露台。提供免费无线网络，方便您与朋友保持联系；有线频道可满足您的娱乐需求。配备独立的浴缸和淋浴的私人浴室提供免费洗浴用品和吹风机。

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住客评论

Guest：Starting with reception, first experience with a hotel staff wasn't very nice. Staff were very unfriendly not accommodating, NO welcoming atmosphere shown by the staff in reception. Room is clean, however for having two guest and with an option of room service, I think one chair is not enough. We stayed for three days, and there were only two pieces of coffee sachet available, we needed to phone reception often to request for a top-up, however at times no one would be answering. We went to the ****** and the interiors were old and run down. We understand that some parts of the hotel were under maintenance when we were there, however that shouldn't be a hindrance in providing a good customer experience.. The entrance door opens to the garden, however the view from the big window is a brick wall of the ******. It should be a common knowledge to shut the door and open the window curtains at times to appreciate the nature around the hotel, however it's very disappointing to see brick wall out of the window during our entire stay there. A good landscaping of the outside space between the walls of the hotel and ****** building could have at least make-up for the view. The food was below average, not pleasantly presented, so we didn't had a good appetite at all. Hopefully, once the renovation is done, the atmosphere of the hotel would elevate from poor to good. I would also like to suggest that Management provide a good re-training program for the staff to be able to provide an excellent customer service, this will not only be beneficial for the staff skills but will also improve the hotel's reputation. For now, I think my evaluation of my entire experience with the hotel is a poor rating of two stars. Hope that this review would be helpful to other travellers looking for a good accommodation in the future. Thanks.
Guest：The place is beautiful, however: 1. These mess outside our room were not ours, these mess were already here when we checked in (around 3:30pm) so i thought maybe the staff didn’t cleared it up yet. We took a dip in their pool and also had our dinner but when we went back around 8pm and these mess were still here so i called the front desk to report and said they will clear it up. The next day when i woke up and went out of room around 6am, these were still there untouched. What a sight. 2. Only one pool was open, the other pool near olives resto still closed, we went here last feb 2021 so this was our 2nd time here and the last time we went here only one pool can be used. So i think they have not opened the other pool since then. The closed pool still have water in it full of tadpoles. 3. Upon checking in, we were told of the policies. Front desk told us that we cannot park inside near the villas we need to park at their designated parking areas which is a few hundred walk away and we did not mind since it’s their policy. But when we went to our designated villa we saw so many vehicles were parked inside. We asked the guard if we can also park inside since there were vehicles that were parked when they say it’s not allowed, the guard just told me that they have already reported it to the management since there were also other guests complaining but the management did not do anything about it. Disappointing coz they dont stick with their rules/policies. 4. Garden of tulips already gone. 5. The play ground was not maintained, see saw already broken. Grass unkempt.
Guest：Rooms in new wing are more modern. Very good shower and water pressure with easy to calibrate hot-n-cold system. We stayed in a Family Room with huge space and big bathroom. We had 2 double beds (not 1 queen and double as advertised) but they were very comfortable with soft beddings and pillows of good support. Our balcony was furnished with a pair of chairs and table but I heard not all rooms had them. Room was equipped with smart TV and Cignal cable although setting it up is complicated. WiFi is good. And resort staff are responsive and rectify issues within 15mins or less. Closet also already had extra pillows and adequate wooden hangers for clothes. The swimming pool in the new wing is BIG with a smaller kiddie pool at the end. There are ample cabanas and tables and showers are conveniently located on either end of the deck. Lifeguard and other staff are attentive. AREAS FOR IMPROVEMENT: Room towels are already GRAYISH and they don't equip rooms with hand towels. I had to requestfor them and the ones they provided were BADLY IN NEED OF REPLACEMENT.. Also not enough towel racks and hanging pegs in the toilet. Shower shelf looked as if it was about to fall off. There are no handrails in shower stall and near toilet seat for better accessibility. Toilet paper is only 1 ply (note room price is Php8000 A NIGHT). Our room was spacious but furnishings were sparse. For such a big room, an extra bench and desk chair would've been nice. Also the room key slot no longer works to automatically switch off room electricity so we had to switch lamps, TV, etc off 1 by 1. Also no centralised switches near the beds for easier access before sleeping. No room slippers or bathrobes provided. Swimming pool already shows signs of algae and foot ladder steps are too small to hold adult feet wc means you have no choice but to exit using the steps at the near end of the pool. Food is also quite expensive for ordinary fare although tasty. If you order from the pool, food takes a longer time to come as there are 2 different restaurants serving the resort. The impression we got is that management seems to have decided to go budget on some items (toilet paper, pool maintenance, room furnishings, towels) while investing in others (shower pressure, beddings, etc), leading to an INCONSISTENT EXPERIENCE in the overall stay of guests.
Guest：A) they charge you if you have food delivered at the front desk to be delivered to your room. B) breakfast hot buffet is cold C) room has no table for coffee or snacks D) no hand towels provided E) no rack for hand towels F) hair blower not working properly

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雷鸟度假村 - 黎刹

酒店地址： G5GR+2HX Eastridge Arts Recreations & Tourism Zone Barangay, Unnamed Road, 1940 比南奥南, 黎刹, 菲律宾
客房预订：+8620-86009099
（忙线或无人接听时，请在线预订！）
咨询电话：+63-28865555（娱乐、餐饮、交通、发票、失物等）
雷鸟度假村 - 黎刹网站：https://www.ximtour.com/1388227

雷鸟度假村 - 黎刹

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