万豪列克星敦格里芬门高尔夫度假村及水疗中心

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客户评价

Guest：Our a/c in our room didn’t work and the room was 77 degrees super hot. We called down to the front desk around 11pm when we got back from swimming and they said they’d send someone up. We waited 30-45 min and no one showed so had to call again and they apologized and said they’d try to get someone up. We were so tired from our day traveling. Or kids were super tired but couldn’t sleep in the heat. They sent maintenance up and he worked on it for a bit and told us to check about another room. They were able to get us another room on the same floor so we went and same thing. A/C wasn’t working. The maintenance guy said they just had someone there to work on the a/c so something must of happened. Finally about 12:30 we hopped to our 3rd room on a different floor and that a/c worked. The hotel didn’t give us any sort of discount with all the hassle we went through. Poor customer service. The hot tub was also cautioned off so we weren’t able to use that either.

2026-04-01

Guest：I had no control over the temp in the room and there were no blankets on the bed. The hairdryer needed cleaning and smelled like burnt hair when I turned it on. The nightstand plug didn't work unless the light was on. I didn't find that out until this morning when my phone battery was at 20%. The bed was comfortable other than not having blankets.

2026-03-01

Guest：The waitresses were extremely cordial and helpful. We especially received the utmost attention from MINDY and BLAKELEE during our morning breakfasts!!

2026-03-01

Guest：The room was clean and the staff was very friendly…. The convenience of have the Bistro downstairs was super. The food was great. Definitely will stay again next year when in town.

2026-03-01