Hotel Chalet S - Dolomites Design - Adults Recommended

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客户评价

Guest：A very nicely located hotel. Overall very quiet (it is an adult-only hotel) with good beds. The hotel is nicely situated if you like hiking or mountain biking. The reservation included breakfast and dinner. Both breakfast and dinner are very good, and the hotel staff is attentive, knowledgeable and friendly. This is how hotels should be.

2023-01-01

Guest：Agree with the other reviews. I couldn’t fault this place. Staff are super friendly and thoughtful. The wellness centre is deluxe, I wish I spent more time there. Would 100 percent stay again. Our room was spotless. Smart tv was handy for Netflix. Included breakfast was generous and comprehensive. There’s a self serve buffet but eggs and other items cooked to order.

2023-01-01

Guest：The pros: The location is excellent, easy to reach and within walking distance to the town centre with plenty of shops around. The hotel offers a shuttle service in the morning to nearby ski lifts and provides a clear map and explanation of how to ski back in the afternoon (there is an easy ski route through the town which ends about 30 seconds from the hotel basement entry). The spa area is very nice, with a range of facilities including a snack bar, relaxation areas, fireplaces and an outdoor hot tub. The restaurant staff and catering is of a high standard and there is plenty of flexibility to accommodate dietary requirements. The room (junior suite) was spacious, comfortable, well designed and fully sound proofed. Generally, I found the hotel had everything I wanted and therefore my contact with reception was minimal. The cons: The reception staff/owners (it's unclear who they are) are not particularly welcoming. I found them a little odd in their communication style (for example being looked at up and down rather than being greeted), especially given the generally welcoming and open nature of other hotels in the area I've stayed at before. I, think, on balance, I would be happy to return as everything else is really top notch and I was comfortable at the hotel - great skiing, great food, great facilities and great service staff.

2023-02-01

Guest：This hotel was refurbished 5 years ago. It has delicious breakfast and friendly waiters, but not the owner. Next I write why. The wooden decoration of the rooms is typical for these places. The hosts themselves meet guests - Tania and Sam. I would not recommend this hotel for value for money. There are many cheaper and better offers around, which are closer to the slope if you are a ski lover. Disadvantages of the hotel: - Very poor soundproofing. You can hear your neighbor sneezing or snoring. Or someone is listening to a noisy music. If your room is on the minus ground floor, that is, under the restaurant and lobby, then you will not fall asleep until all the guests gone sleep and the dishes taken away. Everything is very audible. - An arrogant and aggressive host named Sam. He is so in love with himself that it seems that the guests bother him. The heating did not work in the room, I called the reception, he nervously ran in and snorted that we did not understand anything. Although I could easily turn on the heating. -Sauna is ok, but no pool. - The room is nothing special, uncomfortable narrow shower, cheap pillows, too soft mattress, very uncomfortable after skiing. I like to sleep on hard mattresses after skiing. No black out curtains. Projector lights directly to window. You have to use metal curtains what is not comfortable. For owners it is better to put light on building then to take care of guests who wants to sleep well. - The most expensive wine list of all hotels and restaurants in the area. A bottle of Tignanello wine is 180 euro, although nearby in a restaurant 115 euro. - from 14:00 you can eat apple strudel, but it's better to take it to your room, as in the restaurant tea bags are 5.5 euros, and a cup of coffee is 7 euros. More expensive than in Monaco. Nearby in other hotels price for drink is normal. - In the room, tea bags are the cheapest, shampoo and shower gel are mixed in one bottle. This is at a cost of 500+ euros per night. Could do it separately. - the ski storage room is very small and uncomfortable, no more than 4 people can be in it at the same time. There are no separate drawers. This is not a 4 star hotel service. The dryer often didn't work. One day riding in cold boots. - The minibus takes you to the ski lift until 11:00, you can ski back, but it's long and inconvenient, there is often no good snow along the way. - It was cold in the room on the 2nd floor. If you open the windows and ventilate, the room will be cold all night. The floor is barely warm. One day towels were dirty.

2023-02-01